Store (Brand) Manager

Current job opportunities are posted here as they become available.

Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.

Are you passionate about developing talent and creating an environment focused on outstanding customer experience? Do you have an entrepreneurial spirit and you’re looking for your next big career move?

At Stanton Optical we call our store managers Brand Managers because we empower our store leaders to manage all aspects of the business within the 4 walls of their location, with an entrepreneurial spirit.

As a Brand Manager, you will act as a brand ambassador for the organization; building, guiding and inspiring high-performing teams in a fast-paced, fun and collaborative environment.

You will do this all while preparing yourself to take the next step in your career with our tremendous growth opportunities.

About us :

Stanton Optical is among the nation’s fastest growing, full-service retail optical centers. We are dedicated to offering customer service and quality eyewear at affordable prices to our patients and customers.

As a leading optical retailer, we offer some of the nation's most desirable optical brands.

Hourly Wage Range : $23 to $26 / hour, plus bonus and 2% commission on all personal sales.

Duties & Responsibilities :

• Lead the store operations, including talent, sales building and execution, customer service and operational responsibilities.
• Lead store talent acquisition and talent development; including but not limited to direct recruiting, partnership with Recruiting Department, training new team members and ongoing development plans for store associates.
• Build strong partnership with Clinical services.
• Perform pre-testing as needed.
• Ensure all customers are satisfied. Resolve customers’ questions, minimize unsatisfied patients, and provide solutions to remedy situations.
• Analyze daily / weekly / monthly / quarterly reports to ensure all staff members are achieving desired goals.
• Communicate effectively and build a strong partnership with the Support Center and Human Resources.
• Execute simple customer repairs, assemble lenses into frames and edge stock lenses to expedite delivery of eyeglasses, and ensure customer orders are delivered accurately and on time.
• Ensure brand standards are met in the lab area, and notify management of equipment malfunctions, incomplete orders, incorrect lenses, etc.
• Keep track of delivery time commitments to patients (Now Service, Ready When Promised) to ensure 100% compliance.
• Other duties as assigned and required.

Key Qualifications :

• You have an associates degree or 2 years of store management experience.
• You have demonstrated leadership ability with at least three years of experience in a fast-paced retail environment.
• You have the skills necessary to communicate effectively with a diverse group of people.
• You have the ability to multitask, prioritize and be flexible with changing business needs in a team environment.
• You’re knowledgeable on talent acquisition, talent development and HR processes.

Now Optics d / b / a Stanton Optical Brand is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.

All employment decisions at our company are based on business needs, job requirements and individual qualifications, without regard to actual or perceived race, color, religion, sex (including pregnancy), national origin, age, disability or certain classifications based on genetic information, or any other characteristic protected by federal, state, or local laws, regulations or ordinances.

If you have a disability and believe you need a reasonable accommodation to search for a job opening or apply for a position, email [email protected] with your request.

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