A company is looking for a Customer Success Operations Manager to drive customer success initiatives and optimize operations.
Key ResponsibilitiesManage and optimize end-to-end customer success operationsDefine, track, and analyze key customer success metrics and performance indicatorsCollaborate with cross-functional teams to align customer success operations with revenue strategiesRequired Qualifications2 years of experience in customer success operations or a similar role, preferably in a SaaS or technology companyProficiency in CRM systems (Salesforce) and customer success platforms (Catalyst, Gainsight)Strong analytical skills with experience in data analysis and reportingExcellent project management and organizational skillsSolid understanding of customer success principles and best practices
Enterprise Customer Success Manager Americas
Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. The role of an Enterprise Customer Success Manager at Canonical. Customer success is a new and strategic d...
Customer Success Manager
We are currently seeking an organized and communicative Customer Success Manager to support our rapidly growing client base!. Understand client objectives and KPIs, and steward successful use of the Eulerity platform. Work closely with Technical Account Managers to track media placements to ensure d...
Customer Success Manager
Develop relationships with key customer stakeholders across HR, IT, and Operations; host business reviews for all internal and external customer stakeholders. Act as a communications liaison between the customer and allwhere’s internal teams (Operations, Product, IT). Experience analyzing and optimi...
Customer Success Manager- LATAM
Customer Success/Account Management/equivalent role background. Deliver business reviews to reflect the value the customer derives from our service. Build best practices methodologies and be your trusted customer's consultant. Identify upsell opportunities, leverage them, and discuss them directly w...
Customer Success Manager
In the Customer Success role, you will be managing a variety of named accounts across our global customer base. Manage a portfolio of 35-45 existing Darktrace customers, ensuring that each customer gains maximum utility from their Darktrace deployment with an objective of growing their Annual Recurr...
Customer Success Manager
Facilitating a smooth and successful onboarding experience for customers, ensuring their long-term success with Rilla. Experience in world-class customer success management, account management, project management, or operations. Rilla’s Customer Success Team. In this role, your mission will be to de...
Customer Success Manager, Enterprise - SMS
Build deep trust and demonstrate the continuous value of our solutions by successfully renewing and expanding the customers within your book of business. We’re a leading eCommerce retention marketing platform, on a mission to help brands of all sizes turn one-time shoppers into customers for life. I...
Customer Success Manager
As a Customer Success Manager, you will be responsible for driving long-term success and value for our clients. The Customer Success Manager will work indoors in an air-conditioned office building and must be able to remain stationary at a desk and computer for a majority of the day. You will own al...
Strategic customer success manager
You'll be reporting to the Director of customer success and be working very closely with our other customer success managers in building a World Class CS org. We’re looking for an Strategic customer success manager whose top priority is helping our Fortune 50-100 customers succeed with Writer. As ou...
Customer Success Manager
In the Customer Success role, you will be managing a variety of named accounts across our global customer base. Manage a portfolio of 35-45 existing Darktrace customers, ensuring that each customer gains maximum utility from their Darktrace deployment with an objective of growing their Annual Recurr...