WSC Sports is the world’s fastest-growing sports-tech company, the developer of AI-based automation solutions for sports content creation and distribution, automatically and in real-time.
Read all the information about this opportunity carefully, then use the application button below to send your CV and application.
Why WSC-Sports :
Working with great people in an awesome environment, using cutting-edge technologies (video editing, AI, data, and sports - altogether!) with the opportunity to influence innovative products for NBA, Bundesliga, Televisa Univision, DirecTV LATAM, and other sports giants - are only part of the things WSC Sports has to offer!
What you’ll do :
- Serve as the primary point of contact for the client.
- Maintain an ongoing relationship for all client-related aspects, from product implementation onwards.
- Utilize project management skills to drive all aspects of project planning, governance, and onboarding including detailed deployment timelines.
- Deliver business reviews to reflect the value the customer derives from our service.
- Extract value matter data from a complex database, BI tools, and reports.
- Build best practices methodologies and be your trusted customer's consultant.
- Identify upsell opportunities, leverage them, and discuss them directly with the customer.
What you’ll need :
- Professional working proficiency in Portuguese and Spanish.
- 4+ years of Customer Success / Account Management / equivalent role background.
- Technical / engineering degree - advantage.
- Experience working in a tech B2B company with a SAAS product.
- Ability to understand complex technology and explain it simply.
- Prior experience in onboarding / project management / training.
- Experience working in LATAM.
- Willingness to travel internationally to LATAM.
Bonus Points :
- Experience in video / social media / media streaming.
- Interest and knowledge of sports in Latin America, watching and talking on a daily basis.
Compensation, Benefits And Perks :
WSC Sports US-based roles range in salary from $100,000 - $125,000. Starting pay for the successful applicant depends on a variety of job-related factors, including, but not limited to, the candidate’s qualifications, skills, experience, and education.
On top of the base salary, the benefits available for this position are :
- Equity - We’re all in this together so we want to share the rewards.
- 100% health insurance coverage on selected plans for medical, dental, and vision.
- 401K matching automatically.
- Weekly catered lunches.
- Annual subscription to a streaming service of your choice.
- Plenty of fun team activities and sports events.
J-18808-Ljbffr
Account Manager Customer Success
A company is looking for an Account Manager in Customer Success. ...
Customer Success Manager
OpenAsset is growing its Customer Success Team and we are looking for an experienced Customer Success Manager to join us! You’ll work closely with our growing number of awesome clients to ensure adoption of OpenAsset and become their trusted advisor and product expert. Customer Success Manager...
Senior Enterprise Customer Success Manager
Enterprise Customer Success Manager to manage post-onboarding activities for mid-market and enterprise customers. ...
Junior Customer Success Manager
Junior Customer Success Manager. AppCard is looking for a business oriented, tech savvy Jr Customer Success Manager to deliver loyalty marketing solutions to our clients. Advantage: experience in either account management, customer success, professional services, SAAS / Tech industry experience. ...
Customer Success Manager
Customer Success Manager, New York, NY (Hybrid). The Customer Success Manager should possess high-level organizational skills and business development acumen to drive engagement with respective stakeholders. Powering growth for customers ranging from aspiring entrepreneurs in emerging markets to the...
Enterprise Customer Success Manager
Nirvana is seeking an experienced, New York City-based Enterprise Customer Success Manager to own our strategic accounts and help define the CS department as we scale. A NYC-based professional with 3+ years of experience in Customer Success, Enterprise SaaS. The right person for the role will be hig...
Customer Success Manager, Addressability
Customer Success Manager, Addressability. Own and maintain strong relationships with new and existing accounts and ownership of customers’ success with LiveIntent measured through renewals. A minimum of 3 years customer success/account management experience required. This key player will be responsi...
Customer Success Manager New York
You have 3+ years experience as a Customer Success Manager or Delivery Manager with a related product surface area. Act as a trusted advisor to customers and successfully establish relationships throughout the customer’s organization. Understand our solution end to end in order to manage the custome...
Customer Success Manager
Establish and oversee customers' product adoption, training and development of best practices to continually drive incremental value and return on customers' investment. Develop a trusted advisor relationship with enterprise-level customers, ensuring all activities are closely aligned with the clien...
Customer Success Manager
We are actively seeking a results-driven and proactive Customer Success Manager to join our growing team. Develop and implement tailored customer success plans, aligning with clients' goals and objectives to drive mutual success. Analyze customer metrics and key performance indicators (KPIs) to trac...