Customer Service Associate

Variety Stores LLC
Canton, OH, US
Full-time

Job Description

Job Description

Position Purpose

Provides courteous customer service and maintain merchandise displays to enhance overall customer satisfaction, sales, profitability, and store standards.

In applicable instances, unloads trucks, processes freight, stocks counters, and performs any other function needed to maintain the salesfloor.

Job Scope

This position has no direct supervisory or budgetary accountability.

Essential Functions

1) Provide positive customer service by treating customers in a courteous and knowledgeable manner in order to maximize customer satisfaction and sales.

2) Price, stock and maintain merchandise in a neat and orderly manner.

3) Process sales transactions in an accurate, efficient, and friendly manner.

4) Adhere to assigned work schedule in order to provide predictability in workload scheduling.

5) Follow all Company policies and procedures in order to maximize customer service, sales, and store profitability.

6) In applicable instances, unloads trucks, processes freight, stocks counters, and any other function needed to maintain salesfloor.

Ancillary Functions

Provide support to store management as requested.

Qualifications and Skills Required

  • Fundamental reading and math skills
  • Ability to effectively communicate in English

Working Conditions

  • Retail store environment where extended periods of standing are required
  • Retail store stockroom environment subject to fluctuations in temperature
  • Frequent lifting and maneuvering of merchandise and displays
  • Exposure to dust and extreme temperatures while unloading trailers
  • Scheduled work hours may vary, to include evenings and weekends
  • Occasional use of ladders required
  • 30+ days ago
Related jobs
Promoted
WesBanco Bank Inc.
Uniontown, Ohio

Customer Service Associate - Customer Service Center. Minimum of one year of banking or financial services in a customer service role preferred. The Customer Service Associate is a member of the WesBanco contact center. Responsible for responding to & resolving inbound customer requests related to b...

Promoted
Variety Stores LLC
Canton, Ohio

Provide positive customer service by treating customers in a courteous and knowledgeable manner in order to maximize customer satisfaction and sales. Provides courteous customer service and maintain merchandise displays to enhance overall customer satisfaction, sales, profitability, and store standa...

Walgreens
Massillon, Ohio

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive...

AAA Club Alliance Inc.
North Canton, Ohio

As a Retail Sales Associate, you'll play a vital role in delivering exceptional service to our members while promoting AAA products and services. Bring a minimum of six (6)months of sales and customer service experience to the table, demonstrating your ability to drive results and exceed expectation...

Walgreens
Alliance, Ohio

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive...

WesBanco Bank, Inc.
Uniontown, Ohio

Minimum of one year of banking or financial services in a customer service role preferred. The Customer Service Associate is a member of the WesBanco contact center. Responsible for responding to & resolving inbound customer requests related to bank products and services. Customer inquiries are expe...

Walgreens
Canton, Ohio

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive...

Promoted
Fresh Mark, Inc.
Massillon, Ohio

The Fresh Mark facility in Massillon, Ohio, is currently accepting applications for a 2nd Shift Shipping Clerk/Customer Service Rep in our Cold Storage facility. Ensure customers receive accurate, properly packed product in a timely manner. Process customer orders for pick up by contacting specified...

Promoted
Domino's Franchise
Alliance, Ohio

Taking customer orders and up selling. Dealing with customer concerns. Greeting customers within 10 seconds. Keeping the customer area clean. ...

Promoted
Farmers Insurance -Jack Hurst Agency
Massillon, Ohio

Farmers Insurance -Jack Hurst Agency in MASSILLON, Ohio, is looking for a motivated and dynamic individual to join our team as a Full-Time Customer Service Representative. If you have a passion for delivering excellent customer service and enjoy working in a proactive environment and building rappor...