POSITION OVERVIEW
The Field Systems Technician handles the troubleshooting, testing, servicing, and repairing of on-site Mine Operations technical equipment, documents processes and in turn, provides detailed service reports, and gives appropriate recommendations on diagnostics, repairs, and equipment specifications.
ESSENTIALFUNCTIONS
- Troubleshooting, testing, repairing and servicing of technical equipment and systems.
- Managing on-site installation, repair, maintenance, and testing of technical equipment.
- Diagnosing errors or technical problems and determining proper solutions.
- Producing detailed service reports.
- Documenting processes and leveraging change control protocols.
- Operating vehicles and machinery in a safe and prudent manner.
- Following company procedures and protocols.
- Cooperating with technical teams and sharing information across the organization.
- Making appropriate recommendations and briefing on repairs, diagnostics, and equipment specifications.
- Evaluate and repair / replace damaged or worn components (cables, electronics, etc.).
- Test machinery and equipment after repair or assembly to ensure proper operation.
- Perform routine and preventive maintenance (PM) work on technology systems on equipment and vehicles.
- Read and understand operating manuals, blueprints, and technical drawings.
- Inspect parts for damage or excessive wear using micrometers and vernier calipers.
- Repair, rewire, and troubleshoot electrical systems.
- Install,configure,maintain, and updatefieldsystems,including,butnotlimitedto,fleetmanagement (electrical cabling, antennas, radios), OAS fatigue monitoring systems, slope stability monitoring, and high precision guidance systems.
- Maintainconnectivitytofieldequipmentbyconfiguringandtroubleshootingwireless LAN / WLAN issues and resolving them in a timely manner.
- RMApartsthroughthevendors Caterpillar Minestar EDGE and Terrain
- Ensureadequatestockof critical and consumable componentstoensure systems and networkreliability.
- Continuouslyimprovefield / officesoftware andhardwarethroughtestinganddevelopment. Implementmodificationstosoftware,hardware,anddatamanagementprocedurestoserve the needs of multiple departments.
- ConfigureandmaintainmultiplesystemsLinux-based,Windowsworkstations,and interfacesincludingvoice and electronic communications.
- Workasateamwith counterpartsatotherASARCOoperationsto maintainandimprove hardware and software, share new technology and improve practices.
- Create requisitions and notifications in SAP to schedule resources and assets to facilitate support repairs on equipment with the respective department.
- Responsible for executing, supporting, and enforcing the Company's Environmental, Health and Safety program as required by OIS policy, directives, and principles.
Supportthe following MineOperationsDigitalDataandSafetySystems
- FleetManagement Caterpillar Minestar EDGE
- OreControlandGradeControl Caterpillar Minestar Terrain For Loading
- Caterpillar Minestar Terrain for Dozing and Grading
- DriverSafetySystems - HexagonOASFatigueManagementSystem
- SplitEngineering
- MinePitCameras
- MichelinMEMS TireManagementSystem
- Trimblebasestation Corrections
- Fuel Dispensing Systems
- Payload Management Systems Ensure Payload on VIMS / PLM on all haul trucks are calibrated and communicatewith Minestar EDGE.
Interfacewiththetruckshopbyinputting notifications andfollowing up on work orders. Ensure external payload scoreboards are functioning.
- Help implementproposedopportunitiesoutlinedbythe monthly Performance Assurancevisitsfrom Caterpillar, Orica, etc.
- Assist and Support the site with administeringand managing the Caterpillar Minestar EDGE SQLDatabase, Cat Terrain Systems (Adding users, Uploading of design files, flushing the operating system cache, etc.).
- Other additional systems and duties as assigned by supervision or management.
ADDITIONALDUTIES
Thisisanon-callpositionthat will require remote troubleshootingand,if necessary, on site, off shift resolution of system problems.
Ifthe issue can’t be resolved remotely, you will be expected to travel to the site and continue the troubleshooting and repair process to get the respective critical systems back up and running.
As necessary, the field systems technician will act as a backup for the Field Systems Engineer in his absence.
REQUIREDKNOWLEDGE,SKILLSANDABILITIES
- ProficientwithMicrosoftWindows, Microsoft Office (MSWord,MSExcel,andMSOutlook). SAP ERP experience is a plus.
- Stronghardware / softwaretroubleshootingability.
- GoodcommunicationsskillsinEnglish(oralandwritten).
- Abilitytoeffectivelyinteractwithtechnicalandnon-technicalpersonnel.
- Applicantsmayberequiredtoliftobjectsmorethan50lbs.
- Mustbeabletoperformfieldworkin extreme outdoorenvironments.
- Musthavevaliddriver’slicense.
REQUIREDEDUCATIONANDEXPERIENCE
- 3yearsofrelated practical troubleshooting and field experience with mine operations digital data and safety systems,or 6 years of experience related to engineering or electronics technology.