Benefits :
- Dental insurance
- Health insurance
- Paid time off
We're a local home improvement company with a reputation of dedication to delivering exceptional customer service and encouraging team growth and development.
We proudly serve the residents of Northwest Florida and Southeast Alabama.
We are currently seeking a highly motivated full-time Customer Service Specialist who is willing to grow with us. Knowledge of MarketSharp and SalesForce a plus! This position requires a high level of customer service and professionalism because it is the first point of contact for our potential & existing customers.
The ideal candidate will have a friendly disposition, positive attitude and enjoy talking to and working with the public primarily over the phone.
You must be highly organized and able to keep up with a fast-paced environment. The primary task is to schedule no cost, no obligation consultations for qualified homeowners for several consultants over a large service area using a script and appointment guidelines.
Past experience in the home improvement field, appointment setting, and / or permitting is a plus. This is an excellent opportunity with huge potential for advancement with our growing company.
Responsibilities :
- Answer inbound / make outbound calls using multi-line phone system
- Qualify and set appointments using a script to determine the customer needs, interest, and appropriate qualifications.
- Respond appropriately to objections or concerns from the customer
- Confirm appointments daily
- Enter customer information & notes in company's computer software accurately & completely.
- Greet walk-in customers and vendors in a friendly and professional manner
- Scanning, filing and general office tasks
Requirements :
- Excellent communication, customer service & organization skills
- Professional appearance & friendly attitude
- Dependable & trustworthy with reliable transportation
- Able to balance multiple tasks with strong attention to detail & problem solving skills
- Basic computer knowledge & office skills (familiar with Office and Excel a plus)
- Able to pass a background test & drug screening
Please do not call the company in regards to job postings.
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Customer Service Representative - Accredo - Remote
As a Customer Service Associate Representative, you'll play a crucial role in delivering exceptional patient care and support while representing Accredo with professionalism and empathy. Our Customer Service Associate Representatives are integral to our mission of elevating patient care. This role r...
Remote --- Customer Service Representative
Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brand...
Customer Service Representative
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise...
Customer Service Representative - TurboTax (WFH) Receive $300 bonus for 5 days of training
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Customer Service Representative - Intuit (WFH)
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in thi...
Personal Lines Customer Service Representative
Personal Lines Customer Service Representative . Personal Lines Customer Service Representative. Personal Lines Customer Service Representative . Florida Resident Customer Representative License (4-40) . ...
Remote Customer Service Representative - Intuit
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
Customer Service Representative - Milton
The Customer Service Representative receives and processes calls from customers, serves as the end-to-end point of contact for customers, and resolves customer issues. Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service...