IT Analyst/Programmer II

Primary Purpose of Position

The primary purpose of the position is to support the mission of North Carolina Central University through the design, development, implementation, and maintenance of enterprise-level applications, interfaces, automation, and integrations.

This position will serve as an active member of a highly collaborative team and work closely with other members of the Enterprise Applications and Development Services department, the Information Technology Services division, campus constituents, and vendors.

Required Knowledge, Skills, and Abilities Minimum of three years of experience working in IT industries developing and supporting Software development in database management.

A working knowledge of SQL and Oracle PL / SQL is a must. Working knowledge of Unix and Java is preferred but not required.

Working knowledge of Higher Education is preferred but not required. substantial exposure to project-based work structures, project lifecycle models, and practicing agile methodologies.

Experience with enterprise-level applications that include, but not limited to : Ellucian Banner 8 and 9, Argos, Postman, NextGen, AppWorx, N2N illuminate, Windows, Git / GitHub, and Subversion.

Must possess the ability to learn new technologies and participate as a contributing team member in the implementation of new and / or enhancement of existing technological solutions that support the business, strategic goals, and mission of the university.

Must have excellent research, analysis, and critical thinking skills; must be well knowledgeable in database queries, system administration, system development, process efficiencies, problem analysis, and problem resolution.

Must possess and demonstrate strong oral and written communication skills. Excellent listening and interpersonal skills.

Must be able to collaborate with various university constituents in both technical and non-technical terms to achieve optimal implementation results;

research, analyze, and implement solutions to resolve issues. Strong customer-service orientation.

Highly self-motivated and directed. Keen attention to detail. Able to prioritize and execute tasks in a high-pressure environment.

Experience working in a team-oriented, collaborative environment.

Must be able to interpret internal and external customer technologies effectively, analyze complex problems, and respond effectively, providing constructive feedback and customer interaction for technical solutions that promote business process improvement and efficiency and resolve complex business problems.

Minimum Education / Experience Bachelor’s degree in information systems, Computer Science, or Information Technology from an appropriately accredited institution or other related discipline; or related experience.

Minimum of three years of experience in applications programming using beginning to moderately complex database queries.

Licenses or Certification required by Statute or Regulation None