Title
TechnicalSpecialist Expert (Epic TrainingManager)
Location
RaleighNC (Remote)
Duration
12Months
JobType
C2CW2
JobDescription
The North CarolinaDepartment of Health and Human Services requires the services of anEpic Certified Training Manager to manage the planning andimplementation of an EHR implementation project for DSOHF.
- The Training Manageris responsible for communicating training policies and proceduresacross the organization.
- This person will alsocoordinate role analysis and all classroom and equipment aspects ofEpic led virtual training.
GeneralResponsibilities :
ClassroomAdministration and Planning :
- ManagingWSUL onboarding and engagement and overseeing day in the lifeactivities
- Develop processes forstaff providers and managers to escalate questions and concernsabout Epic class assignments andregistration
- Provide Epic with theappropriate data to import trainee information into the EpicTraining Platform
- Communicate trainingregistration and completion data from Epic to operational andprojectleadership
- Ensure all staff haveappropriate Epic training tracks assigned and are registered forEpic classes
- Secure training roomsworkstations printers projectors screens barcode scanners and otherequipment needed for virtual Epic led training and anyoperationally led DILs that require a computerlab
EndUserEngagement and ChangeManagement :
- Settraining requirements for end user system access and get buy in onthis decision from project and operationalleadership
- Communicate withWSULs throughout the project to ensure that they are stayingengaged and are prepared to support end user training and readiness
Skill
Required / Desired
Amount
ofExperience
ManageWSUL onboarding and engagement and overseeing dayinthelifeactivities
Required
Years
Developprocesses for staff providers and managers to escalate questionsand concerns about Epic class assignments andregistration
Required
Years
Communicatetraining registration and completion data from Epic to operationaland projectleadership
Required
Years
Ensureall staff have appropriate Epic training tracks assigned and areregistered for Epicclasses
Required
Years
Settraining requirements for enduser system access and get buyin onthis decision from project and operationalleadership
Required
Years
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