Job Description
Job Description
We are in search of a Department Assistant Receptionist for our team based in Wheat Ridge, Colorado. As part of this role, you will be expected to handle patient coordination, maintain patient records, and provide exceptional customer service.
This role offers a long-term contract employment opportunity.
Responsibilities :
- Coordinate patient check-ins and check-outs in an efficient manner
- Accurately verify patient insurance and flag any discrepancies
- Handle and respond to voicemails and other assigned duties
- Maintain a strong customer service focus while interacting with patients
- Travel between different office locations as required
- Utilize medical coverage knowledge to assist patients with inquiries
- Perform receptionist duties, maintaining a smooth flow of operations
- Assist with video meetings and other technological tasks as required
- Ensure accurate and up-to-date patient records are kept
- Verify insurance information and handle TRICARE and NIS related tasks.
- Proficient in Customer Service, with the ability to efficiently handle client queries and concerns
- Knowledge of Medical Coverage policies and procedures
- Experience in Receptionist Duties, including handling incoming calls and managing appointments
- Willingness to Travel when necessary for job-related tasks
- Familiarity with Video conferencing tools and techniques
- Understanding of HealthCare.gov and its applications in a healthcare setting
- Basic knowledge of R Code for statistical analysis
- Experience in Offshore coordination and management, if necessary
- Proficiency in Insurance Verifications to confirm and validate coverage details
- Ability to manage and organize VoiceMail Messages
- Knowledge of TRICARE health program and its applications
- Familiarity with NIS (Network Information System) and its usage in a corporate environment.
Department Assistant Receptionist
We are in search of a Department Assistant Receptionist for our team based in Wheat Ridge, Colorado. Perform receptionist duties, maintaining a smooth flow of operations. Experience in Receptionist Duties, including handling incoming calls and managing appointments. ...
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