Last Mile Delivery Dispatcher

Premier Last Mile LLC
Portland, OR, US
Full-time

Job Description

Job Description

At Premier Last Mile , we believe in being proactive, determined and relentless in our pursuit of perfection. We embrace adversity, we run to the fire and we're always seeking like-minded individuals to join our team.

Attitude is the difference between failure and success!

Job Description

Premier Last Mile is currently in need of an experienced Dispatcher to assist with overseeing the daily operations of white glove delivery of furniture and appliances.

Responsibilities :

  • Provide assistance by telephone to customers, contractors and delivery agents.
  • Provide excellent customer service at all times.
  • Handling customer complaints and concerns in a professional manner.
  • Communicates with clients and customers when necessary to advise them of delays and or updates.
  • Processes changes or cancellations to delivery orders.
  • Proactively monitors progress of delivery routes.
  • Other duties may be assigned to meet business needs.

Qualifications :

  • Strong customer service skills; ability to diffuse client frustrations.
  • Ability to communicate in a professional / courteous manner.
  • Exceptional attention to detail.
  • Clear and concise verbal and written communications skills. Bilingual person is strongly desired but not required.
  • Ability to follow written and verbal instructions.
  • Ability to work in and handle stressful situations & high volume of phone calls.
  • Experience working with personal computers and business applications is required.
  • One year experience in a customer service environment is strongly desired.
  • Must be able to multitask
  • High school diploma or GED is required.

Skills

  • Proven experience as dispatcher or relevant position
  • Tech-savvy with working knowledge of MS Office applications
  • Proficient in English (oral and written) (+Spanish is a plus)
  • Outstanding organizational and multitasking abilities
  • Active listener with excellent communication skills
  • Sound judgement and critical thinking

We conduct pre-employment drug screens and background checks. Premier Last Mile is an Equal Opportunity Employer.

Schedule :

  • Day shift (Must be Flexible with Availability)
  • Monday to Friday
  • Weekends

Job Type : Full-time

Job Type : Full-time

Benefits :
  • 401(k)
  • 401(k)
  • Schedule :

    8 hour shift

    Ability to commute / relocate :

    Portland OR : Reliably commute or planning to relocate before starting work (Required)

    Experience :

    • Dispatching : 1 year (Preferred)
    • Microsoft : 1 year (Preferred)

    Work Location : One location

    15 days ago
    Related jobs
    Promoted
    Premier Last Mile LLC
    Portland, Oregon

    Premier Last Mile is currently in need of an experienced Dispatcher to assist with overseeing the daily operations of white glove delivery of furniture and appliances. Premier Last Mile is an Equal Opportunity Employer. Provide assistance by telephone to customers, contractors and delivery agents. P...

    Premier Last Mile LLC
    Portland, Oregon

    Premier Last Mile is currently in need of an experienced Dispatcher to assist with overseeing the daily operations of white glove delivery of furniture and appliances. Premier Last Mile is an Equal Opportunity Employer. Provide assistance by telephone to customers, contractors and delivery agents. P...

    Promoted
    Premier Last Mile LLC
    Portland, Oregon

    We are seeking a proven Operations Manager who is passionate about customer service and last mile delivery. Our Operations Manager must have a proficient background in the last mile field, with the abilities to oversee all delivery activity for a fast-growing company. Oversee accurate and efficient ...

    Premier Last Mile LLC
    Portland, Oregon

    We are seeking a proven Operations Manager who is passionate about customer service and last mile delivery. Our Operations Manager must have a proficient background in the last mile field, with the abilities to oversee all delivery activity for a fast-growing company. Oversee accurate and efficient ...

    Promoted
    DoorDash
    Clackamas, Oregon

    S, DoorDash connects local businesses and local drivers (called Dashers) with opportunities to earn, work, and live. ...

    Promoted
    United Parcel Service
    West Linn, Oregon

    SHIFT YOUR FUTURE Casual Package Deliver Driver SHIFT YOUR TEAM Who exactly are casual UPS Package Delivery Drivers? They’re the ones who drive our familiar brown trucks, bringing packages great and small to our customers. Casual Package Delivery Drivers are expected to comply with UPS appearan...

    Promoted
    Domino's Franchise
    Oregon City, Oregon

    Come see why other contract delivery drivers make more money with more deliveries per hour at Domino's! . Use a personal phone for Domino’s Delivery Driver in store app. Do you know why Domino's Pizza hires so many drivers?  Well, aside from the fact that our delicious pizza ...

    Promoted
    Levy
    Portland, Oregon

    As the Catering Operations Manager, you will be responsible for in-house catering facilities, managing the daily operations of all catering functions, coordinating all function activities with the catering sales and culinary teams, and overseeing catering equipment maintenance and inventory. Regular...

    Promoted
    Element Contract
    Portland, Oregon

    We are seeking a highly organized, dynamic, and experienced Operations Manager to oversee all aspects of our company, from office to manufacturing operations. The Operations Manager will report directly to the President and play a key role in the strategic planning and day-to-day management of opera...

    Promoted
    Precision Castparts Corp. (PCC)
    Milwaukie, Oregon

    Dispatchers work with computerized MRP II inventory control system; requires significant computer entry. Dispatchers calculate slurry component poundages, issue quantities to jobs, and reconcile discrepancies with Planning and Bill Of Materials departments. ...