Valet Attendant - ($300 Sign on Bonus) AC BurlingtonHotel

At Towne Park, it’s more

than a job, you can make an impact.

career with us is rewarding in more ways than one.

As a hospitality services

company, our commitment is to create smiles by

delivering exceptional experiences. When you work with us, you

have an opportunity to impact the millions of patients, visitors

and guests we proudly serve. Whether providing compassionate

service that eases the anxiety of a patient and their family,

creating a memorable experience for a guest in a new city, or

helping a colleague, every day is a new opportunity to brighten

someone else’s day and make an impact. When we see a customer, a

client or one of our own team members smile, we know we made an

impact. It’s why we do what we do.

Towne Park is a place where

you can make a difference and create smiles every day.

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Job

Details

Compensation :

Towne Park is committed to offering competitive, fair,

and commensurate compensation. Actual compensation will be based on

a candidate’s job-related skills, experience, education or

training, and location. The hourly base pay range for this position

is $12 - $13 per hour plus tips. There is a $1 / hour shift

differential for 2nd shift. There is a $7 / hour shift differential

for 3rd shift.

Work Schedule :

The work schedule for this position is typically 7am -

3pm or 3pm - 11pm.

Sign On

Bonus Eligibility

• Full time or part time positions.

Candidates who have previously worked for Towne Park or UPP in the

last two years are not eligible. Sign on Bonus Program Rules

Bonus payouts will be made in two installments

installment of $150 will be paid out in the payroll period

following 30 days of active employment

installment of $150 will be paid out in the payroll period

following 90 days of active employment

Benefits :

Employees are eligible to enroll in accident insurance,

critical illness insurance, hospital indemnity insurance, and

telemedicine benefits. Employees are also able to enroll in the

company’s 401k retirement savings plan.

Eligibility requirements

depend on your job classification, length of employment and number

of hours worked. Benefits are subject to change and may be subject

to a specific plan or program terms.

Seasonal and temporary roles

are not eligible for benefits outlined above.

SUMMARY

The Guest Service Associate is responsible for

providing exceptional hospitality services to guests in an

attentive, friendly and efficient manner. The Guest Service

Associate is responsible for parking and retrieving guest vehicles

in a prompt yet safe manner and assisting guests with luggage,

including delivery and pick up of guest luggage (where applicable)

during arrival and departure.

ESSENTIAL FUNCTIONS

Reasonable accommodations

may be made to enable individuals with disabilities to perform all

functions.

Descriptive Statement(s) - % of Time

Maintains pleasant, friendly and professional demeanor with all

guests, co-workers, and clients. Acknowledges and greets guests

within five feet with a professional and friendly demeanor. Uses

guest last names during interactions. -

25%

Uses salutation of the

day and welcomes guests to the location. Practices proper Towne

Park phone etiquette. Posts up in designated areas when not

completing tasks. - 10%

Parks

and retrieves vehicles while driving slowly and cautiously. Assists

guests with bell services and luggage storage as needed. Opens all

vehicle and hotel doors for guests. -

20%

Assists guests with

directions, taxis, reservations and other inquiries. Provides

guests with information about outlets, meeting rooms and / or

amenities of the facility as well as main attractions in the area.

Delivers messages, items and / or guest amenities as requested.

Shuttles guests to appropriate places that are approved by the

location. - 10%

Explains

parking rates and retrieval procedures to guests upon arrival.

Issues claim checks only after receiving vehicle keys and collects

claim checks from all guests prior to issuing keys. Consistently

completes and maintains all ticket information including key tag,

guest folio, location of vehicle, damage survey and claim check

receipt from all vehicles taken into the valet system. Consistently

completes location on all key tags after parking vehicle.

Calculates and collects revenue for vehicles when needed. -

35%

The total amount

of time for all functions of the job -

100%

QUALIFICATIONS

Education : High school

diploma or general education degree

(GED)

Required Licensure, Certification, etc. :

Must hold a valid driver’s

license for the state you are applying to work, or within a

commutable distance from the state you are applying to work (as

applicable)

Work Experience : One (1)

month related experience and / or training; OR equivalent combination

of education and experience

Knowledge : Knowledge of

principles and processes for providing customer and personal

services.

Skills :

Ability to read and write

standard English language

Ability to read and

comprehend simple instructions, short correspondence and memos

Ability to write simple correspondence

Ability to effectively present information in

one-on-one and small group situations to guests, clients and other

employees of the organization

Ability to add

and subtract three digit numbers and to multiply and divide with

10’s and 100’s; ability to perform these operations using units of

American money

Ability to understand 24 hour

and military time systems

Ability to

understand rates applicable to time passed

Ability to operate a manual transmission is highly desirable

Perform parallel parking

SCOPE

Authority

to Act : Job is fairly

routine. Incumbent follows established practices and procedures.

Duties are performed with specific directions given and work is

checked or verified on a frequent basis. Decisions are made within

specific operational instructions and departmental guidelines.

Errors in judgment could affect the smooth and efficient operation

of the department.

Budget

Responsibility : The

employee has control over resources available only.

WORKING

CONDITIONS & PHYSICAL DEMANDS

The working

conditions and physical demands described here are

representative of those that must be met by an associate to

successfully perform the essential functions of this job

individuals with disabilities to perform the essential functions.

Physical

Requirements

While performing the

duties of this job, the employee is regularly required to talk or

hear. The employee frequently is required to sit or stand for

extended periods of time and may be required to run; walk; handle

climb stairs; balance; stoop, kneel, crouch or crawl. Specific

vision abilities required by the job include close vision, distance

vision, color vision, peripheral vision, depth perception, and the

ability to adjust focus.

Lifting

Requirements

Exerting up to 100

pounds of force occasionally, and / or up to 50 pounds of force

frequently, and / or up to 20 pounds of force constantly to move

objects.

Working Environment

The majority of work will be

performed outdoors for extended periods of time including up to the

entire duration of shift. Employees are subject to environmental

conditions including extreme heat and cold weather. Protection from

weather conditions may be provided, but not necessarily from

temperature changes.

Travel

Travel of up to 5% may be required.

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