Beverage Server (Day Shift Only)

Job Summary :

As a beverage server, you will be serving beverages to customers on the casino floor in a friendly, efficient, and professional manner while ensuring a positive experience for all customers.

Duties and Responsibilities :

• Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
• Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations
• Serving customers as part of a team by anticipating their needs, initiating conversation, offering assistance and advice and remembering that the customer is always right
• Performing beverage set-up, running side work, and closing duties
• Possessing extensive knowledge of the restaurant’s menu and wine list, including daily specials
• Checking identification to ensure customers meet minimum age requirements for consuming alcoholic beverages
• Checking identification to ensure customers are using players cards issued to them and no one else
• Pushing in empty chairs at slot machines and table games areas of the casino floor
• Computing customer checks, operating the POS system and accepting payments
• Reporting tips for each shift
• Maintaining bar safety and sanitation standards
• Possessing awareness of potential hazards, which could cause, but are not limited to, slipping, tripping, falling or burns
• Arriving for each shift on time and in full uniform
• Attending all pre-shift meetings ready to listen and learn and share ideas
• Avoid leaving work area during peak periods
• Taking breaks only when approved by the Manager
• Keeping a clean and professional appearance at all times
• Assisting with cleanliness of the casino property Front and Heart of House
• Perform other duties as assigned

Qualifications :

• Must be 21 years of age or older
• Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
• Must have high school diploma or equivalent
• Must have one year or more related experience
• Must have alcohol certification
• Must have open work availability to work nights, weekends, and holidays

Physical Demands :

• Regularly required to stand and walk for long periods of time; use hands to finger, handle, or feel and reach with hands and arms
• Must occasionally lift and lift up to 25 pounds
• Frequently required to stoop, crouch, or kneel
• Ability to interact with others while maintaining a courteous and positive demeanor.

Work Environment :

The work environment contains bright lights, loud noise, and stressful situations.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities and activities may change at any time with or without notice.