Social Media Manager

As our nationwide growth accelerates, our Marketing team at our Corporate HQ in Mechanicsburg, PA plays a key role in driving forward our mission of Bringing Happiness to Every Home® by developing, tracking, and optimizing the marketing strategy for each branch in your region.

If you think you are the right match for the following opportunity, apply after reading the complete description.

As a Social Media Manager at West Shore Home® , you will contribute to this mission by managing an extensive social media budget for various social media platforms.

You will report directly to our Director of Digital Marketing and work closely with our Creative, Digital Marketing, and Public Relations teams.

What You’ll Contribute

In this role, you can expect to :

• Meet with Regional Marketing Managers weekly to review Cost-of-Marketing and provide insights that influence reallocation of very large social media ad budgets.
• Research and setup new social media ad platforms.
• Plan, develop, and oversee our strategy for maximizing reach and engagement.
• Collaborate with Social Media Ad Specialists to develop a content strategy and posting calendar each month.
• Develop strategy to improve response times to reviews, comments, chats, and direct messages.
• Conduct regular meetings with the Customer Service department to identify potential process improvements.

What It Takes to Succeed

At West Shore Home, we are Default Aggressive towards our goals and take Extreme Ownership of our results. We’ll provide you with the training and tools to set you up for success, and we hope that you’ll bring :

• Strong analytical, troubleshooting, and problem-solving skills.
• 1 year of managerial experience training and developing teams in a digital marketing environment.
• 5 years of experience running successful social media campaigns.
• Working knowledge of Sprout Social and Salesforce, preferred.
• Exceptional ability to organize and prioritize social media projects based on effort and impact.

More to Know

• Schedule : Exempt role with standard hours from 8AM-5PM.
• Location : Mechanicsburg, PA (On-Site).
• Seniority Level : Mid-Senior Level.

Our Growth Story

What started as a local window & door replacement company in a small Pennsylvania suburb has grown into a technology-enabled home improvement powerhouse with over 2,500 employees across 16+ states.

With continued national expansion plans, we have committed ourselves to staying true to our roots with a customer-first mindset and an employee-centric culture.

It is the policy of West Shore Home to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and / or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

All employees are subject to a pre-employment screening process including a background check and drug screen. In addition, we will provide reasonable accommodations for qualified individuals with disabilities.

If you require reasonable accommodation in completing the application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to your recruiter.

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