Commercial Property Manager - Office

Previous Experience Managing Multi-Tenant Office Space. Role Overview The Property Manager is responsible for the implementation and administration of policies, procedures, and programs that ensure our mixed-use real estate projects are well-managed and maintained including : Complying with local ordinances Meeting the needs of the tenants and their lease agreements Meeting the needs of the property owner(s) and the terms of the management agreements Meeting the standards that RMC has established as the management company Reducing operating expenses while maintaining or enhancing the quality of the services provided Roles & Responsibilities Represent RMC professionally while adhering to the terms and conditions of the management agreement Accurately and timely communicate the owner's needs and requirements to the assigned RMC staff Maintain open and regular communication with the owners or their representatives Represent and communicate clearly and accurately, in person, over the phone, and in writing the authority of the property manager based on legal agreements in effect and RMC policies Initiate and execute day-to-day operational procedures which include : Safety, risk management, efficiency, and RMC quality standards Financial, personnel, and administrative duties / functions Management agreement administration, analysis, review, and feedback to owners and RMC Maintaining both printed and digital copies of important files and contracts in the approved format Contact and interaction with engineering, security, housekeeping, and janitorial teams Maintenance programs for property interior and exterior, as well as mechanical systems, build-outs, renovations, tenant move-ins, and move-outs Screen, hire, supervise, and train staff as required, which may include assistant property manager, chief building engineer (and engineering staff), property secretary, porters and day maids, etc.

Maintain a current assessment of property management procedures through the initiation, administration, and reporting of management's analysis Initiate and distribute timely reports to owners on financial, marketing, and maintenance activities Coordinate training activities for self and staff Maintain compliance with all RMC personnel policies and procedures Develop and administer property business plan with capital and operating budgets Manage the property within parameters of the budgets and the business plan Communicate clearly and on a timely basis with project accounting personnel using and / or providing the appropriate documentation Manage and coordinate day-to-day financial transactions including accounts receivable, accounts payable (taking advantage of all available discounts) collection of all rents, miscellaneous income and charges, and accurate and up-to-date maintenance of required financial records and files Property Maintenance Initiate, contract, and administer all necessary services to maintain and enhance the value, the operating efficiency, and the physical appearance of the property including Building engineer and engineering staff Contract services including housekeeping / janitorial, window cleaning, landscape maintenance, security, parking, metal refinishing, etc.

Quality and performance standards for engineering and contractors ensuring compliance with agreements Contracting and monitoring qualified contractors and trades people needed for project or tenant construction and remodeling Maintaining current certificates of insurance for all contractors Tenant and Lease Administration Maintain ongoing tenant contact and relations program to constantly assess needs and help assure problems are being met promptly and to the satisfaction of the tenants and owners Respond positively and promptly to tenant requests Resolve problems to the mutual benefit of the tenant and the owner Implement and monitor tenant needs assessments Administer all leases assuring compliance with provisions / agreements Determine and execute on a timely basis escalations, reconciliations, and rent collections Maintain current certificates of insurance for all tenants Other Additional duties as assigned by General Manager, Head of Experience, Head of Operations, or other Senior Executives Skills + Qualifications Needed to Succeed Education Bachelor's degree in Business Management, Finance, Accounting, preferred Experience will be taken into consideration for candidates without a bachelor's degree CPM or RPA designation preferred State real estate license preferred, preferred Familiarity with real estate law, building codes, and city and county regulations Experience At least three years (continuous in one operation) and up to 10 years of recent property management experience, comparable with the property under consideration in terms of commercial / retail, ownership, tenant lease arrangements, square footage, etc.

Technical Skills Must have intermediate to advanced Microsoft Outlook, Word, Excel, and PowerPoint proficiencies Angus, IMPAK, Building Engines, Accounting Software such as MRI, Yardi or Skyline proficiency preferred Personal Qualities Strong hospitality and customer service orientation Strong desire to succeed in a fast-paced, entrepreneurial, innovative, and creative environment Ability to keep sensitive information confidential Must be able to handle multiple projects, changing priorities, and a consistent heavy workload with ease Exceptional oral and written communication skills Benefits Offered 20 days paid vacation 12 additional paid company holidays 10 days paid sick leave 100% of base medical, dental, and vision plans for employee paid by RMC 100% of short-term disability plan for employee paid by RMC 100% of telemedicine plan for employee and family paid by RMC 401K match up to first 4% (and contributions are immediately 100% vested) Voluntary Life / AD&D policy & RMC-paid $50K Life / AD&D policy Voluntary long-term disability, accident, and critical illness insurance policies Voluntary flexible spending account (FSA) or health savings account (HSA) Competitive maternity leave package Powered by JazzHR