V2Soft ( www.v2soft.com ) is a global company, headquartered out of Bloomfield Hills, Michigan, with locations in Mexico, Italy, India, China and Germany.
At V2Soft, our mission is to provide high performance technology solutions to solve real business problems. We become our customer's true partner, enabling both parties to enjoy success.
We are committed to promoting diversity in the workplace, and believe it has a positive effect on our company and the customers we serve.
Top Three Skills :
- Proven experience in social media community management
- Strong analytical skills to measure and optimize engagement strategies.
- Ability to work independently with a quick turnaround.
Required Skills or Qualifications :
- Passion for social media.
- Min 1 year experience in community management or a related field, with a track record of successfully building and engaging online communities.
- High proficiency in all social media platforms including Instagram, TikTok, LinkedIn, etc
- Excellent communication skills, both written and verbal, with the ability to tailor messaging
- to diverse audiences and platforms.
- Proficiency in social media monitoring and management tools, with a keen understanding of social media trends and best practices - experience with Sprinklr a plus
- Strong organizational skills, with the ability to manage multiple priorities and deadlines effectively.
- Demonstrated problem-solving abilities, with a proactive approach to addressing challenges and finding solutions with a sense of urgency.
Desired Skills or Qualifications
- Ability to build and maintain brand's online community by initiating meaningful interactions and fostering brand love.
- Experience monitoring all social media platforms to stay abreast on social trends.
- Ability to promptly and proactively insert the brand in trending moments through engagement.
- Pays attention to detail in all aspects of community management, ensuring accuracy and consistency in messaging and interactions.
- Skilled in tasks prioritization and understanding when to escalate issues and when to address them independently to maintain community satisfaction.
Systems, Tools or Technologies :
- Proficient in navigating all social media platforms. (Instagram, TikTok, Threads, X, LinkedIn)
- Skilled with Microsoft Office applications (Excel, Access, PowerPoint)
Educational Requirements, Degrees, Licenses or Certifications :
Bachelor's degree preferred.
V2Soft is an Equal Opportunity Employer ( EOE).
- to view all of our open opportunities and to learn more about our benefits.
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