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Hosts, Servers, Bartenders, Food Runners, Back Servers and Barbacks

Upon The Palace
New York, NY, US
Full-time

Be a part of our new restaurant opening! We’re hiring for multiple front-of-house positions :

Host

  • Greeting guests warmly and promptly upon arrival.
  • Managing reservations and waitlists efficiently, preferably with experience using Resy.
  • Assigning tables based on guest needs and flow of service.
  • Maintaining cleanliness and organization at the host stand.
  • Providing accurate information about menu items, specials, and restaurant policies.
  • Assisting in answering phone calls and taking reservations.
  • Collaborating with the front-of-house team to ensure smooth service.
  • Experience opening a new venue and knowledge of Asian cuisine and culture is a plus.

Servers

  • Greet and serve guests, providing excellent table service.
  • Take food and beverage orders, ensuring accuracy.
  • Process payments and handle guest inquiries or complaints.
  • Maintain cleanliness and organization in service areas.
  • Assist with side work and setup of the dining room.
  • Able to multitask and work under pressure in a high-volume setting.
  • Flexible schedule required, including nights, weekends, and holidays.
  • Must have at least one year experience in an upscale venue.
  • Experience opening a new venue and knowledge of Asian cuisine and culture is a plus.

Bartenders

  • Prepare and serve a wide range of alcoholic and non-alcoholic beverages.
  • Ensure cleanliness and organization of the bar area.
  • Follow recipes and maintain a consistent standard for drinks.
  • Interact with guests, provide drink recommendations, and upsell specials.
  • Help manage inventory and restocking.
  • Flexible schedule required, including late nights, weekends, and holidays.
  • Able to multitask and work under pressure in a high-volume setting.
  • Experience opening a new venue and knowledge of Asian cuisine and culture is a plus.

Back Servers & Barbacks

  • Assist servers with clearing tables and resetting for new guests.
  • Support bartenders by restocking ingredients, glassware, and supplies.
  • Ensure cleanliness and organization of workstations.
  • Help with side work and other tasks as needed.
  • Able to multitask and work under pressure in a high-volume setting.
  • Experience opening a new venue and knowledge of Asian cuisine and culture is a plus.
  • Flexible schedule required, including nights, weekends, and holidays.

Food Runners (Chinese-Speaking Preferred)

  • Delivering food orders from the kitchen to tables swiftly and accurately.
  • Communicating effectively between kitchen and front-of-house staff.
  • Assisting servers with clearing tables and resetting.
  • Maintaining cleanliness in the dining area.
  • The ability to communicate in Chinese is highly desirable.
  • Able to multitask and work under pressure in a high-volume setting.
  • Experience opening a new venue is a plus.
  • Flexible schedule required, including weekends and holidays.

If you're detail-oriented, efficient, have a strong work ethic, a proactive attitude, the ability to work collaboratively as a team player and work well under pressure, we want you to join our team!

16 hours ago
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