Customer Success Manager

VirtualVocations
Darnestown, Maryland, United States
Full-time

A company is looking for a Customer Success Manager to build relationships and drive product adoption for their customers.

Key ResponsibilitiesBuild strong relationships with customers to understand their needs and ensure successOwn and execute customer success and engagement plans while driving retention and revenue expansionLead webinars and consultations to educate customers on product features and maintain regular communicationRequired Qualifications3+ years of B2B SaaS customer success, account management, or consulting experienceExperience with a MarTech product or selling directly to marketing teamsProven ability to influence customer perspectives and drive product usageExperience teaching technical information to a non-technical audienceBA / BS degree or equivalent experience

2 days ago
Related jobs
Promoted
VirtualVocations
Darnestown, Maryland

A company is looking for a Strategic Customer Success Manager to act as a trusted advisor to customers and drive adoption of solutions. ...

Promoted
DealerOn, Inc
Rockville, Maryland

The Customer Success Manager II (CSM II) is an enthusiastic, organized and customer-focused individual on the Customer Support Team. The CSM II is expected to be a hard-working team member with goals to improve overall customer retention, and support experience we provide our customers. Ability to d...

Promoted
VirtualVocations
Darnestown, Maryland

A company is looking for a Lead Customer Success Manager to join their team remotely in the USA. ...

C T Corporation System (DE)
Remote, MD, USA
Remote

The Customer Success Specialist – Project Manager is responsible for the end-to-end management of onboarding client license portfolios and the successful implementation of CT Corporation's Business License Services for enterprise customers. In this capacity, the Project Manager will be the main cont...

Promoted
VirtualVocations
Darnestown, Maryland

A company is looking for a Senior Business Manager, Customer Success Design to lead strategic and operational excellence within the Customer Success Design team. ...

fusionSpan
Rockville, Maryland

Responsibilities: Client Service Execution Lead advocate for the clients and lead broker internally to ensure enhancements and/or solutions are implemented successfully Manage all existing customer relationships and create communication channels with the decision makers within the client organizatio...

Wolters Kluwer Health, Inc.
Remote, MD, USA
Remote

Provides exceptional customer service that maintains or increases current customer satisfaction levels by surveying customers at regular intervals and working collaboratively and directly with customers and internal resources to deliver solutions that exceed customer expectations and minimize custom...

i2 Group Inc.
Maryland, United States
Remote

As a Customer Success Manager at i2Group, you will play a pivotal role in ensuring the success and satisfaction of our law enforcement customers. Excellent customer management skills including project management, resolving issues, setting customer expectations, customer training support, and buildin...

ZoomInfo
Bethesda, Maryland

Have a great understanding of world-class go-to-market process, including how Revenue Operations, Enablement Leaders, Sales Managers, Customer Success leaders and individual contributors think and operate. This position will develop and execute strategic account plans, deliver business reviews, and ...

DealerOn, Inc.
Rockville, Maryland

Job Description: The Customer Success Manager II (CSM II) is an enthusiastic, organized and customer-focused individual on the Customer Support Team. FORD/Lincoln) MPR Deck to ensure all Service level agreements (SLA) are met Work with customers to analyze and review their digital performance in det...