Assistant Manager ReStore

Job Description

Job Description

Since incorporation in 1986, Dallas Area Habitat for Humanity and its contributors have served over 1600 families and have served as a catalyst for the revitalization of more than 25 communities.

Our dream is to not simply build one home at a time, but to transform and nurture communities where our success is only limited by our ability to dream and imagine.

Habitat ReStores are home goods and hardware stores operated by Habitat for Humanity ReStores in Dallas. We sell new and donated home improvement items to the public and a low price.

Proceeds from the sales are used to help build strength, stability, self reliance and shelter in local communities. Share your expertise and join our team in the Dallas Area Habitat for Humanity ReStore.

Job Summary :

Under the guidance of the ReStore manager, the Assistant ReStore Manager will learn all aspects of the responsibilities for the daily operation of the ReStore.

This full time position will work with the Store Manager in providing guidance, direction, and development to the ReStore team to achieve all revenue, profit, and customer service goals.

Participates in ReStore marketing activities and ensures donors, customers and volunteers have an excellent experience when working with the ReStore.

As a member of the management team, the Assistant Manager will also be responsible for providing excellent customer service, achieving sales goals, and adhering to Dallas Area Habitat for Humanity mission, vision, and values.

This job description is only a summary and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required by the employee.

This document is subject to change at any time.

Essential Duties and Responsibilities :

• Manages ReStore staff and the daily operations of designated ReStore location, including timely store opening and closing.
• Recruits, trains, evaluates staff in meeting sales goals, inventory management and customer service performance.
• Responsible for scheduling staff to meet ReStore operational needs.
• Assigns duties to Community Service Volunteers and Partner Family Volunteers.
• Assists the ReStore Manager to develop ReStore procedures and policies related to inventory sales, staff attendance and operational safety.
• Monitors sales activities to ensure customers receive satisfactory service and quality goods and delivers annual customer surveys to track satisfaction.
• Maintains store and equipment and operates equipment such as pallet jacks, forklifts, dollies and hand trucks.
• Procures materials needed to operate the ReStore daily
• Manages inventory procedures and oversees product display and pricing.
• Oversees store display of items and best utilization of the available space and uses for inventory control system to ensure appropriate turnover of aging stock.
• Coordinates merchandise replenishment and the flow of merchandise from the warehouse to the sales floor.
• Ensures that thorough orientation and safety briefings are conducted
• Performs other duties as assigned.

Qualifications and Skills Required (Minimum) :

• High School diploma or GED
• 2 years of working in a retail sales environment
• Team Lead or 1-year supervisory experience.
• Must have reliable transportation

Preferred :

• Associates degree (AA) or equivalent experience from two-year college
• Previous home improvement store management experience is preferred
• General Marketing / Sales background is preferred in retail store management

Language Skills :

• Ability to understand sentences and frequently used expressions related retail or warehouse environments.
• Ability to communicate simple and routine tasks requiring a simple and direct exchange of information on familiar and routine matters.
• Ability to describe in simple terms aspects of his / her background, immediate environment and matters in areas of immediate need.

Knowledge, Skills and Abilities :

• Knowledge of principles of personnel management and ability to plan, direct, and coordinate the work of others through subordinates
• Ability to lift and or move up to 50lbs.
• Ability to read and write in Standard English.
• Ability to establish and maintain cooperative working relationships with others.
• Ability to interact with persons of various social, cultural, economic, and educational backgrounds.
• Ability to inspire confidence and create trust.
• Ability to listen perceptively and convey awareness.
• Ability to interact diplomatically with the public in a continuous public contact setting.
• Able to prioritize projects and day-to-day job demands

Work Environment :

The employee’s job activities occur inside and outside of the facility. This is a typical 8 hour per day position. Employees are not exposed to any adverse environmental conditions.

The noise level in the work environment is usually quiet to moderate. The employee is subject to hazards. This includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, high places, and exposure to chemicals.

Physical Activity & Requirements :

While performing the responsibilities of the job, the employee is required to talk and hear. Hearing, talking, and vision abilities required by this job include perceiving the nature of sounds at normal speaking levels with or without correction, expressing or exchanging ideas be means of the spoken word and close visual acuity to perform an activity such as : preparing and analyzing data and figures;

transcribing; viewing a computer terminal. The employee is often required to stand, walk, reach with arms and hands, grasp, climb or balance, and to stoop, kneel, crouch or crawl, push, and pull.

The employee will be required to exert up to 50 pounds of force occasionally, and / or up to 30 pounds frequently, and / or up to 10 pounds of force constantly to move objects.

The employee is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned and / or to make general observations of the facilities or structures.

Benefits : We offer attractive benefits with offerings that include medical, dental, vision and life insurance. Savings plan participation (401K) includes an up to 6% match, paid time off and sick leave plans.

Apply your expertise in retail, sales or warehousing inventory. Join our team today.