A company is looking for a Customer Support Team Leader to drive excellence in remote customer support operations.Key Responsibilities : Lead and coach a team of customer support agents to achieve performance metricsHandle customer escalations and resolve complex issues professionallyMonitor team performance, providing feedback and implementing improvement initiativesRequired Qualifications : 5+ years of leadership and coaching experience in customer support10+ years of customer service expertise in customer-facing rolesProven ability to handle escalations and maintain customer satisfactionExperience in remote, geo-distributed work environmentsAbility to set SMART goals for team performance improvement
Customer Support Team Leader
A company is looking for a Customer Support Team Leader to drive excellence in remote customer support operations. ...
Team Leader, Customer Experience & Outreach.
We’re looking for a driven professional with an inclusive mindset to join our team as a Team Leader, Customer Experience & OutreachYour upbeat attitude and ability to engage customers keeps the sales floor energized and Sales Associates motivated. Under the direction of the Assistant Store Leader, D...
Customer Support Team Lead
A company is looking for a Customer Support Lead to oversee a team of customer support representatives and enhance service delivery. ...
Team Leader, Customer Experience & Outreach.
Team Leader, Customer Experience & Outreach. Under the direction of the Assistant Store Leader, Design & Trade, you lead your team to meet daily sales goals - and exceed customer expectations. A day in the life as a Team Leader, Customer Experience & Outreach. Lead designated functional ...
Customer Service Team Trainer (Front End Support)
Team Trainers work in partnership with Team Leadership, their location’s Store Trainer, Team Member Services Generalists, and other qualified Team Members. In addition to primary team duties, the Team Trainer supports high engagement, productivity, and retention of New Members by organizing and deli...
Customer Care Support Team ( Remote)
We are looking for a Data Entry Specialist whose main function is providing excellent customer service by quickly and accurately processing submissions sent electronically by our members. A Data Entry Specialist will compare data with source documents submitted by our members, checking for accuracy ...
Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)
As the Associate Team Leader, you support the Team Leader in leading and developing Team Members. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this means you are responsible for the checkout experience and grocery delivery & pick...
Customer Service & E-Commerce Team Leader (Customer Service, In-Store Shopper Department Manager)
As the Team Leader, you lead and develop Associate Team Leaders (ATLs), Supervisors, Team Trainers, and Team Members (as applicable). Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service. Monitors in-store and online customer fl...
Bilingual Receptionist
Vaco LA is working with a client in the Non profit industry who is looking for a Bilingual Receptionist to take over front desk duties. ...
Bilingual Customer Service Associate
A company is looking for a Part-Time Bilingual Customer Service Associate (Portuguese). ...