Fields calls and inquiries from the customer with concerns and questions. Facilitates resolution to the customer''s problems.
Maintains customer information in computer system. Requires a high school diploma or equivalent and 0-3 years of experience in the field or in a related area.
Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job.
Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager.
Required Skills
Required Experience
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