Radiology Service Delivery Analyst

VirtualVocations
Durham, North Carolina, United States
Full-time
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A company is looking for a Radiology Service Delivery Analyst responsible for providing support to employees and customers in a remote setting.

Key ResponsibilitiesMaintain systems and applications for Radiologists while ensuring high customer satisfactionMonitor high-priority queues and manage ticket entries in the Service Desk applicationGather, diagnose, and follow up on customer issues through resolution, ensuring compliance with service level agreementsRequired Qualifications, Training, and EducationHigh School Diploma or GEDOne or more years of experience in a help desk or desktop support environmentExperience in a healthcare environment preferredA+ certification or other Microsoft certifications preferredProficiency in word processing, spreadsheets, and presentation software

9 days ago
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