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Senior Program Manager, US3P Business

Amazon.com Services LLC
Seattle, Washington, USA
$104.1K a year
Full-time

US 3P Business Organization represents an incredible opportunity to address a vast market segment and customer base and is an area of high interest for Amazon.

We are focused on building solutions that enable our Sellers to grow and deliver great products and services to customers and we have the unique opportunity to reinvent everything from the Seller to Customer experience for this business.

We are looking for a Senior PM to own driving insights to enable step-change improvement in multiple areas of the US 3P Business organization.

An ideal candidate is able to synthesize internal and external signals and data to generate insights and actionable plan to drive tangible impact in a multi-billion-dollar business.

The candidate is able to effectively navigate ambiguity, think through a complex problem logically, and can articulate their mental model succinctly to cross-functional senior leaders to gain buy-in.

They insist on high standards and is able to move with speed while ensuring long-term sustainable growth of the business.

This role is perfect for someone with a proactive approach to complex tasks and projects, ability to navigate dynamic challenges in a fast-paced environment, influence without authority using data and analytics, excellent written and verbal communication skills, and the capability to independently prioritize activities to deliver results for our globally expanding business.

Key job responsibilities

  • Be a thought leader and trusted partner on US3P business insights. Apply sound research and business acumen to help the business solve complex problems by leveraging disparate data sources and connecting the dots to craft meaningful narratives that help the business look around corners
  • Own driving long and short-term corrective plans across key foundational pillars of the US3P business (e.g., supply chain, seller experience, etc.)
  • Own building durable processes and products to enable data-driven decision making in the US3P business organization
  • Own business driver story for US3P (how does business input impact output) and ensure accountability from partner organizations for contribution and corrective actions
  • Build mechanisms to track, flag, and course correct trend breaks in key business health metric

BASIC QUALIFICATIONS

  • 6+ years of program or project management experience
  • Experience using data and metrics to determine and drive improvements
  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership
  • Experience implementing repeatable processes and driving automation or standardization
  • Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical / IF formulas, data cleansing, array formulas, etc.)

PREFERRED QUALIFICATIONS

  • Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
  • Ability to write complex SQL queries from scratch, extract and manipulate data, and create new measures and metrics
  • 30+ days ago
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