Quality Compliance Manager

Job Summary :

The Quality Compliance Manager will have the drive and ability to lead implementation and the sustainability of the compliance process & supplier quality program with minimal oversight.

Ability to influence / lead internal personnel, customers, and suppliers to meet quality objectives is required.

Job Duties :

Duties may include, but are not limited to the following :

• Evaluate, understand, and develop plans to comply with customer requirements.
• Create metrics to monitor compliance to customer and agency requirements
• Facilitate all customer and 3rd part audits
• Manage audit related CAPA (Corrective Action Preventive Action) to closure
• Serve as technical liaison / leader for the facility / procurement on supplier related defects and
• improvement opportunities
• With procurement develop a supplier rating, corrective / preventative process to improve
• supplier quality
• Partner with Quality Systems on supplier approval, incoming ingredient requirements, and
• ingredient hazard analysis
• Act as primary quality resource and coordinator on sanitary design & change control activities
• Facilitate all internal auditing processes & maintain / perform training on departmental-specific
• policies, procedures and programs
• Manage compliance schedules with all departments
• Ensure all HACCP and Food Safety Plans are up to date, verified, and validated
• Support Quality Manager and commercialization teams in integrating customer and compliance
• requirements into internal specifications
• Support Quality Assurance department as necessary, in other areas.
• Serve as a backup for the Quality Manager if needed during his / her absence.

Required Competencies & Knowledge :

Knowledge of :

• Ingredient hazards in accordance with FSMA
• Intentional Adulteration Risk Assessments
• Food Defense
• Knowledge and experience with SAP.
• Advanced computer skills and a knowledge of project management tools

Skilled in :

• Maintain harmonious working relations with employees from all departments.
• Maintain harmonious working relations with management from all levels.
• Communicate effectively with all employees and management.
• Comfortable with leading difficult decisions.
• Flexible, agile, creative, able to lead by example and be ready to be part of a
• multidisciplinary department team.

Ability to :

• Communicate effectively both verbally and in writing.
• Manage multiple projects / trackers at one time
• Ensure collaborative relationships with industry, trade, other associations, regulatory
• agencies and Hearthside staff.

Proficiency in :

• MS Office Suite and SAP
• Problem solving : Create hypothesis for a challenge, elaborate on test plans, analyze and
• interpret results, critical thinking.
• RCA-CAPA Tools (5-Why, Fishbone, etc.)

Work Environment :

• Ability to work in a light to high noise environment
• Communicate in English to give acknowledgement
• Handle daily employee issues
• Travel up to 25% is possible

Physical Requirements :

• Reaching with hands and arms throughout shift.
• Ability to use hands and fingers.
• Ability to see, hear and talk.
• Employee frequently required to sit.
• Occasionally required to walk, climb and / or balance.
• Ability to lift and carry up to 20 lbs.
• Walk up to 400 yards to work and break areas.

Minimum Qualifications :

4-year College or university program certification in food safety, microbiology, biology or

experimental scientist related background, preferred. *Or 2 to 4 years related experience and / or

training.

Minimum 2 years’ experience in product compliance and / or commercialization in the food

industry, product development or similar discipline, in a manufacturing environment.

• Familiar with state and federal food processing regulations.
• ISO, ASQ and / or SQF / BRC certifications preferred
• HACCP and PCQI Certifications preferred.
• Must be accurate and detail oriented.
• Excel (conditional formatting, formulas, drop downs, trend charting, pivot tables, etc.)
• Ability to work with minimal supervision and at times independently.
• Must be able to travel locally about 45% of the time
25 days ago