Job Details
Description
Job Overview How You’ll Contribute :
Come work for the #1 Customer Experience Team in the Omaha Metro Area with the H+H Group as a Customer Service Agent. Pay is $15 - $18 per hour.
You will be working in a fun, positive environment while handling incoming phone calls, including setting reservations and general assistance, for our Service Department Customers!
- Complete incoming and outgoing phone calls to confirm Customer reservations and provide service reminders.
- Update Customer information in programs.
- Assist Customers with providing past service history reports.
- Growth opportunities available!
The schedule : 9am-6pm and rotating Saturdays 7am-4pm.
Qualifications What You Need to be Successful :
- High school diploma or equivalent is required.
- Excellent communication and Customer Service skills.
- High energy partnered with a positive attitude.
- Ability to multi-task, prioritize, and manage time effectively.
- Detail oriented.
- Desire to grow, learn, and advance within the company.
About H+H Central Support Customer Experience Team
- Best Places to Work in Omaha.
- Office is located in the heart of Aksarben Village (walking distance to UNO).
- Business Casual Attire (this means jeans).
- Secure access to covered parking garage.
- Daily games for cash prizes, based on performance.
- Career Growth plan available.
- Quarterly Team Outings.
- Team Vision Meetings.
- Vibe Check Wall.
Contact : For questions, please email .
What We Offer - Why You Want to Work With Us :
Our Mission : We make the lives of our Clients and Associates better by providing a Best-in-Class experience for all.
Benefits :
- Health Insurance
- Vision Insurance
- Dental Insurance
- Long-Term Disability
- Life Insurance
- Accident Coverage
- Critical Illness
- Flexible Spending Account
- 401k with Company Match
Company Provided Benefits :
- H+H Paycheck Safety Net (Short-Term Disability)
- H+H Paid Group Life Insurance ($15,000)
- H+H Paid Maternity Leave
- H+H Parental Bonding Leave
- Employee Assistance Program
Paid-Time Off (PTO) :
- Available at day 90 of employment
- 6 Paid Holidays, without a waiting period
- Paid bereavement leave available
Discounts :
- Vehicle Purchase
- Parts & Service
- Detailing
- H+H Shine Shop
- Appearance Shop
Causes We Care About :
- American Heart Association
- Avenue Scholars
- Boys & Girls Club of the Midlands
- Nebraska Humane Society
- Open Door Mission
- Support Omaha Metro High Schools
- Project Harmony
- H+H Driving Good Foundation
About the H+H Group - Who We Are :
We are a company that provides a Best-in-Class experience that includes, promotes, and celebrates the diversity within our company and community.
Best-in-Class is our mission for ALL Customer and Associate experiences at H+H. We do this by utilizing our hospitality and leadership guiding principles to continually develop ourselves to perform at a high level.
We are looking for new members to join our Best-in-Class Team!
H+H has been family-owned and operated since 1930 and has had the privilege to serve the Omaha, Nebraska communities. H+H offers career opportunities with the following brands Chevrolet, KIA, BMW, MINI, Jaguar, Land Rover, Chrysler, Dodge, Jeep, and RAM.
A post-offer driving / criminal background check, as well as a drug screen will be required.
Qualifications
Skills
Behaviors
Required
Leader
Inspires teammates to follow them
Enthusiastic
Shows intense and eager enjoyment and interest
Detail Oriented
Capable of carrying out a given task with all details necessary to get the task done well
Team Player
Works well as a member of a group :
Motivations
Required
Self-Starter
Inspired to perform without outside help
Goal Completion
Inspired to perform well by the completion of tasks
Flexibility
Inspired to perform well when granted the ability to set your own schedule and goals :
Education
Preferred
High School or better.
Experience
Required
Excellent communication and customer service skills.
Preferred
At least 1 year of general business experience preferred, but not required. Great computer / technology skills.
Licenses & Certifications
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