Stockton Technology Support Assistant

Position Summary One temporary hourly-intermittent Student Assistant position in Office of Information Technology (OIT) at the Stanislaus State - Stockton Campus.

Start Date Position available on or after April 10, 2023 and ending on or before May 31, 2023. Possibility of reappointment into Summer Term and AY 2023-2024 based on budget, department needs, and job performance.

Job Description / Duties Duties include but are not limited to :

Assist with technology and system related support to university students, faculty and staff.Assist in providing on-site, tier 1 assistance for computer, printer, and classroom technology issues.

Assist with tier 2 tasks and issues, with professional staff supervision.Assist with preparing and submitting work order requests using problem ticketing module.

Assist in acting as a liaison and interface between faculty, staff, and information systems resources staff.Ensure that campus computer, lab, and network policies / practices are observed.

Perform other related duties or projects as assigned. Qualifications

Preferred Qualifications :

Demonstrates customer service skills, enthusiasm, and motivation.Demonstrates experience and working knowledge in Windows and / or MacOS, Microsoft Office / Office365, Internet Browsers, and general knowledge and function of e-mail.

Demonstrates experience in Troubleshooting information systems and web-based systems.Demonstrates knowledge of myStanState Dashboard, Canvas, university e-mail, and OneDrive / Teams.

Demonstrates ability to learn campus systems and policies / practices.Demonstrates ability to work cooperatively and calmly with university students, faculty, and staff during stressful situations.

Demonstrates ability to explain technical terms in a non-technical manner.Demonstrates dependability.

Required Qualifications :

Undergraduate students must be registered / enrolled in a minimum of six (6) Fall / Spring units.Post-baccalaureate students in a graduate program must be registered in a minimum of four (4) Fall / Spring units. Special Conditions

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so.

Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at . Salary Range

$15.50 per hour

How to Apply To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé.

Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration.

To apply online, please click the Apply Now button on this page. Application Deadline OPEN UNTIL FILLED Criminal Background Clearance Notice Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records;

and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment.

CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and / or it is discovered that the candidate knowingly withheld or falsified information.

Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Additional Information Clery Act Disclosure

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at .

The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming.

The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382.

Equal Employment Opportunity

The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status.

All qualified individuals are encouraged to apply.

Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351.

California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool.

Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at : .

CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview.

Exceptions to minimum eligibility qualifications may be granted at the sole discretion of the University

INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE