Front End Biller

Job Description

Job Description

Salary :

Freedom Behavioral Hospital of Monroe has an opening for Full-Time position at our Monroe location.

Apply online or in person at 4402 Sterlington Road in Monroe LA.

Freedom Behavioral of Monroe is a 42-bed facility that specializes in the acute psychiatric care of adult and geriatric patients.

This job is certainly rewarding, especially when you know you have contributed to the improvement in the quality of life of those we serve.

If fulfilling your career potential in an environment where you know you have made a difference in the lives of others sounds appealing, this is the job for you!!!

Along with competitive salary, we offer medical / dental / vision / supplemental insurance, vacation and sick time for full time employees.

We also offer a 401K plan with a company contribution match.

Responsibilities include but are not limited to :

• Assist HIM with medical records chart deficiencies
• Provide patients with financial counseling and assistance in completing any necessary forms.
• Review for discrepancies in patient demographics and provider information upon admission and verify for continued accuracy prior to charges being processed.
• Preparing bills / charges and claims for medical procedures and services.
• Collecting and reviewing referrals and pre-authorizations.
• Conduct audits
• Provide customer service both on the telephone and in the office for all patients and authorized representatives regarding patient accounts in accordance with practice protocol.
• Analyze, investigate, and resolve billing problems and denied / unpaid claims involving contact with patients, physicians, and insurance companies.

Prepares appeal letters to insurance carrier when not in agreement with claim payment.

Preferred Knowledge, Skills, and / or Experience Required :

• Ability to multitask efficiently and prioritize work to support production goals; detail oriented with above average organizational skills.
• Advanced knowledge of practice management systems and common office computer programs : Word, Excel, Internet.
• Current knowledge of CPT, HCPCS and ICD-10-CM coding, medical terminology, and clinical documentation.
• Knowledge of billing operations, including charges, coding, payment, insurance claims and appeals.
• Knowledge of customer service principles and techniques with the ability to communicate calmly and compassionately with patients, clinics, and coworkers.
• Must be able to work independently or as part of a team.
• The position performs complex duties requiring judgment and discretion, following established procedures and guidelines.

All Applicants selected for employment will be required to undergo a post-offer drug test and federal background investigation

Freedom provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.