Assistant Community Manager

Job Summary

The Assistant Community Manager is responsible to assist the Community Manager in the day-to-day operations of the community.

Management responsibilities include but are not limited to the daily administrative, procurement and purchasing, personnel supervision, maintenance operations, resident relations, social activities, and the overall physical and financial operation of the community.

The Assistant Community Manager is responsible to perform and discharge all duties assigned by the Community Manager, Regional Manager or EHDOC which are deemed necessary to meet the needs of the community.

Essential Job Duties and Responsibilities

• Maintain the Community Office in an orderly and controlled manner such that a responsible and respectful attitude is reflected to visitors residents, telephone callers and others entering the Property.
• Assist in selection eligible residents to comprise a population that is appropriate to the program guidelines, Tenant Selection Plan, program requirements, and goals of Owner Corporation and EHDOC.
• Interview and evaluate prospective residents to determine eligibility.
• Assist in maintaining occupancy goals by having a minimum of five (5) pre-approved and documented applicants on file that meet all HUD guidelines, resident selection criteria, and 30% Median Income Rule.
• Maintain all resident file documentation and financial transactions related to the leasing of the units in properly documented and secure order in accordance with HUD regulations, EHDOC Policies and Procedures and / or Board of Directors of the owner corporation’s Policies and Procedures.
• Maintain all EHDOC files, financial records, computer data, in accordance with EHDOC Policies and Procedures. Records should be kept in such order that they are easily accessible to be retrieved, examined, etc.

by EHDOC, HUD, and any auditors or lawful representatives of the federal government.

In absence of Community Manager, Assignment of administrative and maintenance staff work schedules / duties to insure the efficient daily operation of the property.

Scheduling should be accomplished in consultation with other supervisory employees (i.e., Building Engineer or Assistant Manager).

• In conjunction with the Community Manager, Building Engineer or Maintenance Supervisor, develop and oversee implementation of preventative maintenance programs and repairs.
• When assigned by the Community Manager Complete all EHDOC and HUD required reports, including EIV, in a timely and accurate manner.

Reports include, but are not limited to, HAP requests, financial / deposit reports, etc.

• Become familiar with the knowledge of state / local / federal laws and regulations as they relate to the management of the property and resident needs (for example, Tenant Bill of Rights, eviction requirements and 504 accommodations, etc.).
• Work with Tenant Association / Resident Council to meet residents’ needs and foster community spirit and harmony.
• Maintaining the community within the established budget, monitoring budget variances, and replacement reserve funds.
• The timely and accurate submission of expense vouchers, financial documents and bank deposits to EHDOC for proper processing, payment and recording
• Supervise volunteers, senior aides, etc. associated with the operation of the community.
• Other duties and responsibilities as directed by the Community Manager and EHDOC that are deemed necessary to meet the needs of the community and for professional management of the community.

Education and Experience

Education / Certifications. Certified Occupancy Specialist Certification.Certified Manager of Housing Certification. CMH may be completed within the first year of employment.

Tax Credit Specialist. Certification when applicable to property.

• A minimum of three (3) years community management experience at an administrative and supervisory level.
• Hands-on, working knowledge of TRACS processing, EIV and HUD submission requirements.
• Computer literate capable of use of Excel, Windows, e-mail, document processing, etc.
• Excellent verbal and written language skills in primary language of property location (i.e. Spanish in Puerto Rico, English in the continental United States).

Bi-lingual is preferred in many locations.

• Ability to supervise, motivate and train staff in order to develop a cohesive team at Community to ensure quality, professional management.
• General knowledge and experience in management accounting and financial policies and practices.
• Working knowledge of building maintenance.
• Ability to produce complete bid packages.
• Familiar with HUD procedures regarding occupancy, inspections, report submissions, etc.
• Understanding and consideration of the type of circumstances associated with working with the elderly and handicapped.
• Familiar with 504 requirements.
• Ability to travel to conferences / training as required by EHDOC.

Elderly Housing Development & Operations Corporation and EHDOC Management LLC are equal opportunity employers.