Job Description
Job Description
Benefits :Benefits / Perks
- Competitive Compensation
- Paid Time Off
- Career Growth Opportunities
Job Summary
We are seeking an experienced Operations Manager to join our team. In this role, you will optimize the company's operational systems and processes, maximizing efficiency and profitability while remaining compliant with all legal and regulatory requirements.
The ideal candidate has an analytical mind, strong communication skills, a deep understanding of business and financial principles, and a proven track record as an Operations Manager.
This role requires strong leadership skills, excellent problem-solving abilities, and a customer-centric approach. We are seeking an individual that is goal driven and wants to be apart of a growing business.
The Operation Manager will ensure our continued growth and profitability. This will include assisting with customer relations, and be a key aspect of hiring and training a team to meet our standards.
Responsibilities
- Oversee all operational aspects of the business and meet established KPI's
- Manage project scheduling and ensure timely completion
- Collaborate with contractors, subcontractors, and suppliers to ensure project success
- Create strategic and operational goals and objectives
- An ability to provide a second quote and assist in closing open estimates
- Implement systems, processes, and procedures to increase efficiency and profitability
- Oversee Service Technicians and Field Supervisors
- Utilize HouseCall service program
- Ensuring invoices include photos of job sites, adding appropriate notes
- Drive to local Job sites to ensure compliance with safety regulations and quality standards
- Assist in daily tasks directly with the Office Manager and CEO
- Running weekly team meetings, holding a team accountable to a monthly revenue goal
- Ensure the organization is compliant with all applicable legal and regulatory requirements
- Examine financial data and budgets and create financial forecasts
- Set and monitor key performance indicators
- Ensure customers have a five-star experience
Qualifications
REQUIRED TO HAVE A PLUMBING BACKGROUND
- Previous experience as an Operations Manager is preferred
- Detailed Oriented, being precise and focused
- An Innovated individual
- Stable and reliable
- Deep understanding of organizational effectiveness and operations management
- Ability to analyze financial data and create budgets and financial forecasts
- Excellent verbal and written communication
- Knowledge of sound business practices and financial principles
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