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Guest Service Representative

Cake Delights Inc
Fayetteville, NC, US
$9-$12 an hour
Part-time

Benefits :

  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Training & development
  • Bonus based on performance
  • Possess a strong sense of teamwork.
  • Ability to follow instructions.
  • Has integrity.
  • Takes initiative.
  • Fits the brand culture.
  • Works well under pressure.
  • Outgoing and friendly personality.
  • Attention to detail.
  • Multi-tasking ability.
  • Strong sales ability.
  • Strong sense of urgency.
  • Genuine care for others’ needs. Responsibilities (Including, but not limited to )
  • Abide by all NBC policies and procedures.
  • Uphold the NBC image and brand.
  • Assist other departments when necessary.
  • Introduce walk-in guests to the bakery and products using a Guest Tour.
  • Suggest creative solutions to guests with walk-in orders.
  • Suggest the purchase of add-ons and retail to make the product a complete experience.
  • Assist phone-in guests with their orders.
  • Give cake presentations while performing quality control tests.
  • Operate and balance the POS with accuracy and efficiency.
  • Collect email addresses from guests.
  • Keep samples available during operating hours.
  • Have current and complete knowledge of current prices, products and promotions.
  • Keep retail area clean, swept and neatly merchandised throughout the day.
  • Dust all retail surfaces at least twice per week, including counter tops and POS stations.
  • Carry out the duties the crafter assigns from time to time.
  • Track inventory and commissionable sales.
  • 20 days ago
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