Search jobs > Fayetteville, NC > Part-time > Guest service representative
Benefits :
- Competitive salary
- Employee discounts
- Flexible schedule
- Training & development
- Bonus based on performance
- Possess a strong sense of teamwork.
- Ability to follow instructions.
- Has integrity.
- Takes initiative.
- Fits the brand culture.
- Works well under pressure.
- Outgoing and friendly personality.
- Attention to detail.
- Multi-tasking ability.
- Strong sales ability.
- Strong sense of urgency.
- Genuine care for others’ needs. Responsibilities (Including, but not limited to )
- Abide by all NBC policies and procedures.
- Uphold the NBC image and brand.
- Assist other departments when necessary.
- Introduce walk-in guests to the bakery and products using a Guest Tour.
- Suggest creative solutions to guests with walk-in orders.
- Suggest the purchase of add-ons and retail to make the product a complete experience.
- Assist phone-in guests with their orders.
- Give cake presentations while performing quality control tests.
- Operate and balance the POS with accuracy and efficiency.
- Collect email addresses from guests.
- Keep samples available during operating hours.
- Have current and complete knowledge of current prices, products and promotions.
- Keep retail area clean, swept and neatly merchandised throughout the day.
- Dust all retail surfaces at least twice per week, including counter tops and POS stations.
- Carry out the duties the crafter assigns from time to time.
- Track inventory and commissionable sales.
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Introduce walk-in guests to the bakery and products using a Guest Tour. Suggest creative solutions to guests with walk-in orders. Assist phone-in guests with their orders. Collect email addresses from guests. ...
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