Objective :
The Tower Companies seeks a dynamic, emerging leader to serve as the Assistant Property Manager at The Pearl our luxury high-rise located near downtown Silver Spring, Maryland.
We engage our residents to really know and enjoy each other by providing opportunities for them to do so. On any given day, you will find us together at a happy hour, morning breakfast gathering, at a craft event for kids, or a live concert or music night on Sonny’s Green.
Our community has a vital retail center, which includes the following : Giant grocery store, 24-hour CVS; Kessler’s Organic Dry Cleaners & Tailors, Mamma Lucia’s, Crisp & Juicy, District Taco, and Starbucks! We are located across from Silver Spring Metro and the Marc train station, only a 20-minute drive to downtown DC. Key
Responsibilities :
The Assistant Property Manager will assist the Property Manager with all responsibilities for The Pearl, including but not limited to the following :
- Effective management of all general day-to-day community processes
- Contribute to achievement of team goals, leasing benchmarks, and resident retention
- Contribute to resident satisfaction and the achievement of property goals
- Resolving resident issues and concerns professionally and promptly
- Walking vacant units and inspect for move in readiness
- Executing Move-Out Inspections
- Managing resident ledgers, inputting charges as incurred as requested
- Assist Property Manager with the property's revenue management pricing
- Assist Property Manager with training and onboarding of new staff members
- Assist Property Manager with work order numbers for scheduled jobs
- Coordinate and manage guest suite rental programs
- Assist Marketing Manager in execution and assignment of events & marketing
- Manage and process in-house transfer to assist with our retention rates
Position Requirements & Qualifications :
- Bachelor’s degree highly preferred
- 2 to 3 years’ experience in multifamily residential Property Management
- Experience in luxury or market-rate segment is preferred.
- Ability to effectively resolve resident issues, mediate disputes, and find amicable solutions; excellent problem-solving skills and resourcefulness.
- Knowledge of Yardi Software and Revenue Management
- Demonstrated Microsoft Office skills, strong proficiency in Excel.
- Extremely strong administrative skills and attention to detail; ability to multitask, maintain accurate records, and ensure smooth daily operations, with a focus on managing financial records, lease agreements, and property inspections.
- Outstanding written and verbal English language skills. Concise, professional, but approachable writing style.
- A proven ability to diffuse difficult and sometimes emotional situations in a professional manner.
- Strong commitment to providing exceptional service to residents and addressing their concerns promptly and professionally.
Professional discretion is required.
Ability to respond to emergencies on site as needed, within a reasonably short response time.
Preferred Qualifications :
- Bachelor’s degree
- High rise experience
- Previous experience in an Assistant Manager or similar capacity
- All candidates considered for hire must complete and pass a background check and drug test with outcomes that meet Tower’s standards for hire.
The Tower Companies is an equal opportunity employer and offers a collaborative and exciting work environment, competitive salary and excellent benefits, which include medical, dental and vision coverage, as well as a 401(k) plan.
If you’re interested in this position and working for The Tower Companies, please apply via our candidate portal at No phone calls please.
About The Tower Companies
For three generations, the family-owned Tower Companies has maintained a commitment to responsible development and envisions a world where buildings inspire and enrich the lives of their occupants, and create positive social change.
The green building leader owns, develops, and manages over 5 million square feet in the Washington, D.C. metropolitan area consisting of office buildings, office parks, lifestyle centers, regional malls, eco-progressive live-work-play communities and hotels with over 8,000,000 SF in the development pipeline.
The Tower Companies built Blair Towns, the first LEED certified apartments in the country, and is an international authority in the industry.
We have been recognized for our commitment to sustainability and energy independence by numerous national organizations and federal agencies, including US Green Building Council, US Department of Energy and the US Environmental Protection Agency.
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