At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration.
How We Deliver a Winning Performance :
- Question Authority
- Walk the Talk
- Share Knowledge
- Listen, not just Hear
- See the Glass Half Full
- Take Educated Risks
- Enjoy the Ride
- Share the Spotlight
- Do the Right Thing
- Test Your Limits
We Care About Your Total Wellbeing :
- Physical Wellbeing : Medical, dental, and vision care
- Social Wellbeing : 9 paid holidays, annual vacation time, paid sick leave, new parent benefits
- Financial Wellbeing : 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation
- Community Wellbeing : Paid Community Service Hours
- Career Wellbeing : Leadership Development
- Learn more about our Total Wellbeing program
What You’ll Be Doing :
- As an Assistant Community Manager, you will drive the entire sales process, building strong connections with prospects and residents, and delivering exceptional customer service to facilitate lease renewals, with a clear pathway for career growth towards a Community Manager position.
- Leading, mentoring, and training in sales, marketing, and customer service for a positive work environment
- Managing financial transactions, including payments and audits, for accurate resident file maintenance
- Utilizing effective selling techniques, maintaining comprehensive community knowledge, and contributing to marketing efforts.
- Explaining lease provisions, overseeing move-in activities, and conducting orientations for new residents
- Responding promptly to resident calls and emails, proactively address needs, and follow up on concerns
- Maintaining effective communication with maintenance staff, ensuring resident needs are met
- Proactively monitoring property trends for future occupancy needs
What You’ll Need to Thrive :
- Residential or commercial property management, hospitality, or retail experience
- Customer service and sales experience
- High School diploma or equivalent
- Valid Driver's License required if employee will operate a motorized vehicle (., car, golf cart) in their role. This varies by location.
- Computer literacy and effective communication skills
- Knowledge of federal and state apartment housing laws
- Availability to work a flexible schedule, including weekends
- Office team employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their job.
Bonus Qualifications :
- Managerial Experience
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