External Distribution Designer

About the Opportunity

This is an open position with FirstEnergy Service Company, a subsidiary of FirstEnergy Corp FEU .

This is a remote position supporting customers in Pennsylvania. The selected candidate may be based anywhere in the FirstEnergy footprint.

Position Summary :

The Distribution Designer is responsible for the designed construction, relocation, and new business work for the Distribution function of the Company.

The position leverages customer service, software use, and learned expertise in design standards and regulatory requirements.

It acts as a regular point of contact for internal and external customers through the lifetime of various projects and tasks.

Workplace culture includes a supportive environment focused on career growth and development. Expect a high-energy team with a balance of field and desk work, as well as flexible scheduling that allows for community involvement.

The team supports the mission of providing best-in-class service to internal and external customers and partnering with key stakeholders to find least-cost and environmentally sound solutions for required construction work.

Job Perks :

• Flexible schedule
• Robust Career Development Program
• Overtime opportunities
• Paid Time Off (PTO)
• Paid time off to perform volunteer work (VTO)
• HealthyLiving Wellness Program
• Employee Assistance Program (EAP)
• Active Employee Business Resource Groups (EBRGs)

Responsibilities :

• Demonstrate and direct a solid commitment to all aspects of safety.
• Utilize FirstEnergy construction standards and engineering practices to complete single- and 3-phase overhead and underground designs to serve residential, commercial, and industrial requests.
• Support job progress through customer contacts, field work, job packages, and job closeout functions including material review and paperwork verification.
• Facilitate billing functions for line extension and applicable relocation work, including billing recommendations in non-routine scenarios.
• Facilitate completion of outage management system (OMS) follow-up requests, inspection and maintenance repairs, streetlight installation and replacement, claims, Transmission priority repairs, aerial patrol findings, and Job & Contracting (J&C) projects.
• Acquire permits related to railroad, Department of Transportation, and municipality road right-of-way.
• Collaborate with customers to secure and document easements for line extensions and highway relocation work.
• Update and maintain compliant records to support technical reports, metrics, and information systems.
• Travel to various off-site locations as required, including FirstEnergy offices, training facilities, and customer sites.
• Provide ongoing assistance during emergencies and storm-related activities.
• Attend all required regulatory training.
• Other duties as assigned.

Qualifications Include :

• Minimum 3-6 years of related design experience is required.
• Familiarity with geographic information system (GIS) and graphic work design (GWD).
• Understanding of National Electric Code (NEC), National Electric Safety Code (NESC), and tariff language.
• Ability to interpret site plans, technical drawings, and electrical one-lines.
• Basic knowledge of electric theory.
• Ability to question established work practices, document lessons learned, and share knowledge.
• Independent decision-making skills and the ability to weigh different perspectives and opinions.
• Ability to work with external customers with some oversight, including single-phase residential and commercial designs.
• Ability to pass the Edison Electric Institute (EEI) Technician Occupations Selection System (TECH) employment test
• Strong communication skills including the ability to guide decision-making or consensus, negotiate acceptable outcomes, and diffuse challenging situations.
• Willingness to seek guidance and advice to fill gaps in understanding.
• Strong self-motivation and multi-tasking skills, including the ability to manage shifting priorities.
• Ability to interpret complex written and visual information, such as procedures, manuals, drawings, and schematics.
• Ability to gain working familiarity with standards, codes, regulations, electrical systems, construction methods, equipment, and safety requirements, including practical applications.
• Ability to gain proficiency in software applications including Microsoft Office, SAP, customer request work scheduling (CREWS), outage management system (OMS), and graphic work design (DDS).
• Willingness to participate regularly in emergency and storm-related activities, including the ability to work additional hours and / or modified schedules when necessary.
• Possession of a valid driver’s license and personal vehicle to commute to various facilities and locations as required.
• Commitment to FirstEnergy Core Values & Behaviors (Safety, Integrity, Stewardship, Diversity, Equity & Inclusion, and Performance Excellence).

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment.

We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, (k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement.

Please visit our website at to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability.

No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.

Safety

Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public.

Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety.

To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification

Nonexempt

FirstEnergy Human Resources Team