Manager Equity Trade Desk Support

Application Deadline :

09 / 27 / 2024

Address : 151 W 42nd Street

151 W 42nd Street

Job Family Group :

Customer Shared Services

The Manager of the New York Equity Trade Desk Support team is responsible for supporting various equity products and processes which requires specialized handling and skills.

The role focuses on applying in depth product knowledge to introduce new products, technology, or processes, while maintaining strong working relationships with the Trading Desk, Product Operations and other stakeholder groups.

The Manager will also ensure compliance with regulatory and Bank policies and procedures (P&Ps) and advise on the implications of new product introductions and change initiatives.

Core Responsibilities

1. Strategic Advisory & Implementation :

• Provide expert advice to assigned business groups on the implementation of solutions.
• Develop solutions and make recommendations that align with business strategy and stakeholder needs.
• Lead and support the execution of strategic initiatives in collaboration with internal and external stakeholders.

2. Business Strategy & Prioritization :

• Determine business priorities and sequence of execution to ensure alignment with overall strategy.
• Collaborate with internal business partners and external customers to address both standard and non-standard inquiries.

3. Performance Monitoring & Issue Resolution :

• Monitor, track, and evaluate performance metrics, identifying and addressing any issues proactively.
• Analyze complex issues, offering insights and recommendations for improvement while ensuring alignment with industry standards and compliance.

4. Reporting & Data Analysis :

• Gather and format data into both regular and ad-hoc reports and dashboards to provide actionable insights to stakeholders.
• Break down strategic problems, analyze data, and provide detailed recommendations.

5. Change Management & Process Optimization :

• Lead or participate in change management initiatives of varying scope and complexity.
• Conduct impact analyses, readiness assessments, and design tailored messaging for stakeholder engagement to drive positive change behavior.

6. Operational Management & Team Leadership :

• Assist in scheduling, resource forecasting, and managing workflow within the team.
• Lead team performance reviews, provide quality control, and support employee development through coaching and training.
• Provide input into operational program planning and ongoing improvement initiatives.

7. Stakeholder Engagement :

• Communicate with vendors, customers, and external stakeholders to ensure timely and effective service delivery.
• Develop and maintain strong relationships with internal teams and external stakeholders to execute work and fulfill service delivery expectations.

8. Issue Escalation & Resolution :

• Resolve trade-related issues directly with clients or escalate when necessary to ensure timely resolution.
• Engage senior management for exceptions and more complex issues that require additional oversight.

Qualifications

1. Experience :

• 10+ years of experience in cash equity trade desk support.
• Proven managerial experience, including leading teams, mentoring, and performance management.
• Strong understanding of equity business products, services, processes, and controls.
• Experience working with relevant systems and technology platforms in equity trade desk environments.

2. Education :

Post-secondary degree in a related field or equivalent combination of education and experience.

3. Technical Skills :

• Proficient with MS Office (Word, Excel, PowerPoint).
• Knowledge of regulatory requirements in equity trading and risk management.
• Ability to analyze data, identify trends, and provide actionable insights.

4. Soft Skills :

• Strong verbal and written communication skills.
• Exceptional customer service and collaboration skills.
• Ability to multi-task and work effectively in a fast-paced environment.
• Strong problem-solving, analytical, and decision-making abilities.
• Influencing and negotiation skills to foster teamwork and drive outcomes.

Other Key Competencies :

• Ability to exercise independent judgment on complex tasks.
• Understanding of risk and compliance regulations in equity trading.
• Adept at identifying opportunities for process improvement and implementing change.
• Comfortable working in both business-as-usual and rapidly changing environments.

Summary :

The Manager of the New York Equity Trade Desk Support team will lead initiatives to optimize the performance of equity trading operations while ensuring compliance with regulatory requirements.

This role requires a combination of deep industry knowledge, strategic insight, leadership skills, and the ability to foster strong stakeholder relationships to meet business objectives.

Salary :

$110,000.00 - $204,100.00

Pay Type : Salaried

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure.

Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards.

BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit :

We’re here to help

At BMO we are driven by a shared Purpose : Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people.

By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one for yourself and our customers.

We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs.

From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives.

BMO is an equal opportunity / affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters : BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property.

BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.