Clinical Quality Analyst (Patient Safety & Quality)

At Florida Cancer Specialists & Research Institute, we believe our people are our strength and we invest in them. In addition to having a positive impact on the people and communities we serve, associates benefit from significant professional opportunities, career advancement, training and competitive wages.

A LITTLE BIT ABOUT FCS

Since 1984, Florida Cancer Specialists & Research Institute & Research Institute (FCS) has built a national reputation for excellence.

With over 250 physicians, 220 nurse practitioners and physician assistants and nearly 100 locations in our network. Utilizing innovative clinical research, cutting-edge technologies, and advanced treatments, we are committed to providing world-class cancer care.

We are recognized by the American Society of Clinical Oncology (ASCO) with a national Clinical Trials Participation Award, FCS offers patients access to more clinical trials than any private oncology practice in Florida.

Our patients have access to ground-breaking therapies, in a community setting, and may participate in national clinical research studies of drugs and treatment protocols.

In the past five years, the majority of new cancer drugs approved for use in the U.S. were studied in clinical trials with FCS participation prior to approval.

Through our partnership with Sarah Cannon, we are one of the largest clinical research organizations in the United States.

Often, FCS leads the nation in initiating research studies and offering ground-breaking new therapies to patients.

Come join us today!

Summary :

The Clinical Quality Data Analyst is accountable for supporting the Quality and Patient Safety team with day-to-day quality and patient safety data collection, analysis, and presentation.

The Clinical Quality Coordinator will work with Quality, Patient Safety, and Risk Management teams to review, compile, and respond to event reports (currently referred to as QREs), compliments, complaints, and grievances.

Performs other duties as assigned. Performs these functions at the discretion of the Director of Quality and Patient Safety.

PRIMARY TASKS AND RESPONSIBILITIES :

Collects quality and patient safety data as it relates to compliance with policies and procedures, regulatory requirements, and accreditation standards encompassing the whole organization.

Identifies case studies and assists with preparing for the monthly committee meeting.

Identifies case studies to review at committee meetings.

Monitors and tracks complaints and grievances data. Analyzes data collected and mirroring the current process of the Risk Management team of responding to the complaints and grievances.

Works closely with the Director and Manager of Quality and Patient Safety in the management and analysis of events from RX to Go (currently called QREs).

Assists in the transition of reporting events using PDF files, paper forms, the use of spreadsheets, and the Alliance for Medication Safety (APMS) to the use of the Origami event reporting system.

Assists in the data collection and compilation of Quality and Patient Safety performance improvement activities, including current or baseline metrics and future monitoring after implementation of performance improvement initiatives throughout the organization.

Partners with the Director and Manager of Quality and Patient Safety, along with the Accreditation Manager, to identify areas of opportunity for future performance improvement initiatives, education, and training.

Additional tasks as needed to support team

EDUCATION / CERTIFICATIONS & LICENSES :

Nursing License, required

Bachelor’s degree in nursing or business or related field, preferred

Certified Professional in Healthcare Quality (CPHQ), preferred

EXPERIENCE :

Minimum of one (1) year in a clinical setting.

Minimum of three (3) years of experience in Data collection, Quality, and / or Patient Safety, required.

Proficiency in Microsoft Office Word, Excel, Power Point, and Outlook, required.

CORE COMPETENCIES, KNOWLEDGE / SKILLS / ABILITIES :

Demonstrates a proficient knowledge of quality, data collection, and analytics

Strong interpersonal skills to include effective verbal and written communication

Solid time management with the ability to prioritize multiple tasks to meet monthly deadlines with little or no leadership guidance

Ability to collaborate between various teams

Comfortable negotiating concerns and exploring solutions with the Director of Quality and Patient Safety

VALUES :

Patient First Keeping the patient at the center of everything we do

Accountability Taking responsibility for our actions

Commitment & Care Upholding FCS vision through every action

Team Working together, one team, one mission

Expectations for all Employees

Every FCS employee is expected to regularly conduct themselves in a professional and respectful manner, to comply with all labor laws, workplace policy and workplace practices.

Employees are expected to bring issues of any forms of workplace harassment, discrimination, or other potential improprieties to the attention of their management or the human resources department.

LI-YB1

FCS-CORP

SCREENINGS Background, drug, and nicotine screens

Safeguarding our patients and each other is an important part of how we deliver the best care possible to the communities we serve.

All offers of employment at Florida Cancer Specialists & Research Institute are contingent upon clear results of a thorough background screening.

Additionally, as a condition of employment, FCS requires all new hires to receive various vaccinations, including the influenza vaccine, barring an approved exemption.

In addition, FCS is a drug-free workplace, and all new hires will be subject to drug / nicotine testing.

EEOC

FCS is an EEO / Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.