A company is looking for an Associate Support Technician.Key Responsibilities : Answer customer inquiries via phone, email, or chat regarding software applicationsTriage and troubleshoot customer problems to provide effective solutionsCommunicate and escalate unresolved issues to the appropriate level of supportRequired Qualifications : 1 year of customer service experienceExperience with personal computers, technology, and Microsoft applicationsHigh school diploma or equivalent (Associate's or Bachelor's degree preferred)Understanding of web applications and browsers like Chrome and FirefoxExperience in a customer support center, preferably in technology or business services
Customer Support Technician
A company is looking for an Associate Support Technician. ...
Customer Support Technician II - (T2)
Has the ability to represent Applied Materials to the customer. Uses good customer service skills at all times while maintaining a professional demeanor. Displays respect for the customer by maintaining a neat and orderly work area. Demonstrates a positive attitude in less than optimal customer situ...
Customer Service - Donor Support Technician
Must be able to see and speak with customers and observe equipment operation. Required to work overtime and extended hours to support center operational needs. ...
Customer Service - Donor Support Technician (Bilingual – English/Spanish)
Must be able to see and speak with customers and observe equipment operation. Required to work overtime and extended hours to support center operational needs. ...
Desktop Support Technician I
The Desktop Support Technician is part of a team responsible for supporting a multitude of IT related issues that range from desktops, laptops, network, telecom, video conferencing, VoIP, mobility and server or infrastructure problems. The Desktop Support Technician provides end-user support and ins...
Customer Support Specialist I
A company is looking for a Customer Support Specialist I (Remote - US). ...
Desktop Support Career Training Program
The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and g...
Help Desk Technician
Help Desk Technician Responsibilities:. Help Desk Technician Requirements:. Document internal procedures related to Help Desk related responsibilities. Setup, configure, deploy and troubleshoot desktops and laptop. ...
L2 Desktop Support Engineer
Skill: Desktop Support, Troubleshooting, Active directory. Good knowledge on Service Now, MS Office, Remote Support, Mobility, Antivirus, Engineering Services. Good knowledge on Service Now, MS Office, Remote Support, Mobility, Antivirus, Engineering Services. ...
Technical Support Specialist
Provide second-level technical support for PC hardware, software, and network problems over the phone or via email. Serves as an integral member of an IT Support Team which supports various level of customer in a dynamic environment. Ability to effectively communicate orally and in writing in the En...