FUNCTIONAL DUTIES :
- Client Prospecting and Relationship Building :
- Identify potential clients, including corporate accounts, travel agencies, event planners, and individual guests.
- Build and maintain relationships with key clients to drive repeat business.
- Sales Presentations :
- Create and deliver compelling sales presentations to clients, showcasing the hotel’s features, amenities, and services.
- Highlight the unique selling points and benefits of choosing the hotel for accommodation or events.
- Customized Proposals :
- Develop customized proposals and packages based on the specific needs and preferences of clients.
- Provide detailed pricing, terms, and inclusions for accommodations, meetings, and events.
- Negotiations and Contract Management :
- Negotiate rates, terms, and contracts with clients to secure bookings.
- Ensure that all contract terms are clear, agreed upon, and adhered to.
- Event and Group Sales :
- Promote and sell event spaces for conferences, weddings, meetings, and other gatherings.
- Collaborate with event planners and coordinate logistics for group bookings.
- Market Research and Analysis :
- Stay updated on market trends, competitor offerings, and industry developments.
- Analyze market data to identify potential opportunities for the hotel.
- Networking and Promotion :
- Attend industry events, trade shows, and networking functions to expand the hotel’s reach and connect with potential clients.
- Utilize various marketing channels, including email campaigns and social media, to promote hotel services.
- Revenue Generation :
- Achieve sales targets and revenue goals set by the hotel management.
- Continuously monitor sales performance and adjust strategies as needed to meet objectives.
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