Patient Care Imaging Assistant - Radiology

The Patient Care Imaging Assistant is responsible for assisting the Radiologists / Technologist by providing patient care activities including preparation for radiology procedures and preparing images for interpretation by the Radiologist.

Practices high quality medical care in performing a variety of patient care activities such as patient preparation, transporting to / from exam rooms, stocking supplies, patient history documentation, and scheduling continued care.

Job Relationships

Reports to the Advanced Imaging Operations Manager

Principal Responsibilities

To maintain optimum patient flow, works closely with technologist to prepare exam rooms and patients for procedure : Prepares scanning rooms for patient exams, including cleaning, disinfects and / or sterilizing coils and equipment, stocking supplies.

Maintains departmental logs assuring adherence to DMG Safety / OSHA cleaning standards. Escorts patients to / from scanning rooms and assists in obtaining pertinent information, which may include obtaining weight, height, medical history, medications, reason for visit and patient symptoms.

Communicates pending pre-certification information issues with technologists and Radiology management. Collect information from labs and surgery / implant reports Based on need and direction, provides patients with after exam instruction and exam media.

Schedule continued care procedures using Radiology Information System. Verify insurance eligibility. As needed, explain patient prep and dispense prep kits and schedule interpreter services.

• Under the direction of the Technologist, assists with positioning, lifting of patients, and contrast preparation.
• Places EKG leads for certain cardiac related exams.
• May assist with setting up coils or phantom handling.
• Carries out CPR in patient emergent situations.
• Practice safe blood and body fluid management.
• Complete order process in Radiology Information System.
• Able to function efficiently using PACS, RIS, and IDX (including chart tracking).
• Use the Electronic Health Record to gather patient history for technologist.
• Provides appointment reminder calls to Radiology patients.
• Use of computers and telephone required.
• Demonstrate professional behavior with patients and employees.
• Maintain positive attitude in working to achieve department goals.
• Comply with the Springfield Clinic incident reporting policy and procedures.
• Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy.
• Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards.
• Perform other job duties as assigned.

Education / Experience

High School graduate or GED required. One-year training in medical office; recent ambulatory care experience preferred.

Licenses / Certificates

Current CPR per American Heart Association guidelines required within 30 days of hire.

Knowledge, Skills and Abilities

• Must maintain professional behavior.
• Must be able to adjust to various personalities.
• Must have the ability to control emotions and maintain composure under stress, using tact and good judgment.
• Must be able to practice safe blood and body fluid management, and transfer patients.
• Must be able to multi-task in a fast-paced environment.
• Must possess manual dexterity to use keyboard and handle equipment appliances.
• Must be capable of pushing, pulling, stooping, bending, lifting and twisting.
• Must be able to work with arms above head.
• Must be able to wear lead apron for long periods of time.
• Must be able to walk and / or stand for long periods of time.
• Excellent organizational skills.
• Computer skills.

Working Environment

• Occasional heavy lifting required.
• Will be exposed to fumes from cleaning agents or x-ray film processor chemicals, in limited areas.
• Will be exposed to conditions including exposure to blood and body fluids, tissue, contagious diseases and / or potentially hazardous materials.
• Travel to other sites may be required.

PHI / Privacy Level

HIPAA1