Senior CARE Storm Restoration Trainer

Description

Introduction :

At GAF, we cover more than buildings. We cover each other. No matter what role, tenure, or track, under this roof you are empowered to be there for your teammates, your customers, and especially your community.

Under this roof, we don’t back down from hard work we support one another in pursuit of something bigger. We define the future while leading the present.

And under this roof, we own our opportunities.

Becoming the market leader only happens when everyone feels they have the opportunity, and the support, to thrive. We are GAF.

And under this roof, we protect what matters most.

Team Overview :

A specialized category of training within GAF’s Center for the Advancement of Roofing Excellence (CARE), Storm Restoration training focuses on educating contractors working insurance claims.

A CARE Training Manager works with Marketing, Sales, and other CARE trainers to provide both training and insight on Storm Restoration and the property insurance industry.

Summary :

A Senior Storm Restoration CARE Trainer will drive world class learning & development initiatives for both internal talent and GAF’s external customers.

The overall focus is leading both in person and virtual CARE training events including facilitation of training provided by third party training partners.

A CARE Trainer is responsible for presentation development and curriculum development focused on Storm Restoration and Insurance claims.

Essential Duties :

• Develop and deliver storm restoration training curriculum to external customers, sales staff, and other trainers
• Provide insurance industry expertise and input across the organization to help shape storm restoration focused products, services, and training programs
• Work cross-functionally to define and measure the impact of technical training and process improvements across the organization
• Content curator - works as a liaison across outside training partners to identify learning opportunities and to onboard new training initiatives and partners.
• Storm Restoration Training compliance - ensure all storm restoration training is current and in compliance with GAF’s goals and objectives.
• Capability lead of training resources for storm restoration, such as Xactimate, Symbility, state specific insurance guidelines, and building codes
• Maintain industry certifications and licenses

Under This Roof, We Require

• Bachelor’s degree in business administration, communications, architecture, construction project management, computer science, education, or other related field
• Minimum of 8 yrs applicable experience in property claims adjusting or storm restoration industry
• Verisk Estimating Solutions Experience (Xactimate)
• Deep technical knowledge of roofing, insurance claims, and estimating
• Outstanding verbal and written interpersonal skills with proven ability to influence others, including technical and non-technical stakeholders.
• Operates effectively in an ambiguous environment and has a demonstrated track record of managing multiple projects and driving them to completion.
• Must have the ability to communicate and present in front of large groups.
• Willingness to work alone and be unsupervised.
• Operates from a remote office, without daily direct supervision, self-schedules and self-motivated.
• Ability to travel 50-70%.

Under This Roof, We Also Value

• Bilingual (Spanish)
• Active Adjuster’s License
• Corelogic Estimating Platform Experience (Symbility)
• Haag Certified Inspector
• Experience in manufacturing, building materials, roofing or construction

How We Protect What Matters Most

• We offer a wide range of health insurance options that include medical, dental, and vision for you and your family.
• Our Family-Building benefits support the many different journeys to fertility and parenthood.
• Our robust 401K plan includes an employer match contribution with your pre-tax and / or Roth contributions.
• Other exciting programs and perks are available to help employees achieve work-life balance, including (but not limited to) a wellness program, free financial coaching, a referral program, and product rebates when purchased for an employee’s primary residence.
• Professional growth and development are very important to us! We offer internal training programs and courses, as well as a generous tuition reimbursement program.
• We put diversity and inclusion into action with our Employee Resource Groups, which unite employees based on common perspectives, identities, demographic factors, or out of a desire to be an ally.

GAF complies with federal, state, and local disability laws and makes reasonable accommodations for applicants and employees with disabilities.