Manager, Communications

When faced with a challenge, are you analytical, strategic, and composed? Are you adept at solving problems and making decisions swiftly, even in a dynamic and fast-paced setting?

If you prioritize cultivating relationships, building narratives, and dispensing accurate information, our communications team is eager to connect with you.

Spectrum keeps more than 32 million customers connected across our 41-state footprint by offering state-of-the-art products and services including Spectrum Internet®, TV, mobile, and voice.

The comms team is responsible for managing and enhancing Charter’s reputation and image through strategic communication with external stakeholders such as the media, customers, investors, and the general public.

We develop and execute communication strategies, craft impactful messages, and coordinate media relations to effectively convey Charter’s values, goals, and key initiatives.

BE PART OF THE CONNECTION

As a Communications Manager , you will be instrumental in cultivating and nurturing relationships with consumer and trade media.

Your primary responsibility will involve strategically placing Charter's information and stories in various news mediums.

With a focus on enhancing consumer and industry perception, you will proactively identify opportunities to promote Charter's products and services.

Collaborating closely with cross-functional teams and corporate communications, you will leverage your expertise to maximize media attention for Charter.

WHAT OUR COMMUNICATIONS MANAGERS ENJOY MOST

• Creating and implementing comprehensive communications strategies for Charter's corporate initiatives, including : marketing, diversity and inclusion, community investment, content acquisition, and human resources.
• Collaborating with other departments to generating media strategies and tracking results for new and existing initiatives.
• Pitching proactive coverage and also fielding press inquiries for corporate initiatives.
• Building and maintaining national and trade media lists.
• Monitoring traditional press and social media coverage, creating press summary reports, and assisting with the preparation and distribution of clips reports as needed.
• Establishing and cultivating strong working relationships with key trade and national media contacts.
• Injecting a "story-telling perspective" into Charter's communications strategy, particularly through finding and crafting stories that personalize and promote Charter's personality and positive traits through our employees.
• Researching communication possibilities for diverse media opportunities (e.g. print publications, websites, online and social media, etc.).
• Managing the corporate awards process for major trade press awards.
• Performing other duties as requested by Supervisor.

As a valuable member of our communications team, your primary objective will be to effectively manage and enhance Charter’s external interactions.

With a strong focus on delivering exceptional service and timely responses, you will play a pivotal role in maintaining positive relationships with various stakeholders, including media and the general public.

With Charter’s extensive reach and influence, your work will be instrumental in promoting our brand, reputation, and values.

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

• Bachelor's degree in Journalism, Communications, or related field or equivalent experience
• Ability to read, write, speak, and understand English
• Five years of experience in a communications-related position
• Effective writing and editing skills required
• Ability to independently prioritize key projects
• Eagerness to actively form strong relationships with key reporters
• Confidence in communicating with all levels of management and company personnel
• An understanding of the need to maintain confidentiality
• Capacity to produce multiple materials and manage numerous projects simultaneously under deadline pressure
• Knowledge of television, Internet and phone products and services, as well as those of our competitors in industry

Working Conditions

• Office environment with hybrid work schedule
• Travel as required

SPECTRUM CONNECTS YOU TO MORE

• Dynamic Growth : The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company
• Supportive Teams : Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas
• Learning Culture : With a dedicated focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career
• Total Rewards :
30+ days ago