Workers Compensation Specialist- Full Time

Workers Compensation Specialist- Full Time

Under the direction of the Workers' Compensation Supervisor, the WC Specialist serves as a liaison between injured workers, physicians, employers, and insurance carriers. This role coordinates return-to-work (RTW) activities and provides comprehensive case management services to ensure timely RTW or continued service on full or partial duty. The specialist also supports accurate billing, insurance verification, and patient data management to ensure a smooth reimbursement process.

Schedule : Monday - Friday 8 : 00am - 4 : 30pm. No weekends, holidays, nights.

Position is based in York, PA - in office 3-4 days per week; remote work one day per week once fully trained. Weekly travel to an assigned OSS office one day per week.

Qualifications and Education :

• High school diploma or GED and at least 2 years of experience in a related fiscal / admissions / registration function, or associate degree and 1 year of experience, or an equivalent combination of education and experience.
• Knowledge of medical terminology, third-party health care coverage, and general knowledge of Workers' Compensation law.
• Proficiency in electronic medical records (EMRs) and Microsoft Office Suite (e.g., Word, Excel, Outlook) required.
• Strong interpersonal, organizational, and communication skills.
• Ability to remain professional and courteous when dealing with sensitive issues and stressful circumstances.
• Effective problem-solving and independent decision-making skills.
• Prior experience with personal computers and office equipment.
• Knowledge and skills necessary to interact appropriately with patients of all ages and provide care as described in departmental policies and procedures.

Essential Duties and Responsibilities :

Supervisory Responsibilities : No direct reports.

Language Skills : Must possess the ability to communicate clearly and effectively in English, both verbally and in writing, with staff, peers, healthcare providers, and the public.

Physical Demands : Light physical effort; some standing, walking, bending, reaching, stooping; manual dexterity to operate keyboard and other equipment.

Travel : Travel to off-site locations is required on a weekly basis.

Work Environment : Climate controlled environment with occasional periods of being outside.

The above statements reflect the general duties considered necessary to describe the principle functions of the job as identified, and shall not be considered as a detailed description of all work requirements that may be inherent in the position.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.