Indigenous Patient Navigator

Who are we looking for?

Do you have experience working within healthcare, are culturally centered, and have knowledge of federal, provincial, territorial, regional, and Indigenous organizations?

Do you thrive in a fast paced team environment?

Interior Health is looking for a permanent full-time Indigenous Patient Navigator to join our team in Williams Lake, B.C.

Wages

Hourly wage range for the position is $34.80 to $50.03. Interior Health establishes salaries within the minimum and maximum of the salary range based on consideration of the qualifications, experience of the applicant, and an internal equity review of the salaries of other employees.

How will you create an impact?

The Indigenous Patient Navigator provides services, resources and referrals for Indigenous patients and their families. Provides support and acts as a resource, as required, for healthcare providers, including primary healthcare physicians, regarding the provision of culturally-safe care.

Coordinates client / family spiritual care requests and / or access to sacred spaces within the healthcare system to support Indigenous beliefs and customs.

The IPN works as part of the Interdisciplinary Care Team and, as required, acts as a resource for both Indigenous clients and healthcare providers to ensure the provision of care is culturally safe and client-centered.

The IPN works with Indigenous people located in the assigned Interior Health (IH) service area across varying sectors of health (e.

g., acute care, long term care services, mental health, public health, and home health services), depending on the local service area.

Some Key Duties may include :

Provides consultative and navigational services for health professionals, the community, and clients to understand and identify client needs by supporting cultural interpretation and / or health literacy translation services and by supporting culturally-competent practice (e.

g., access, system barriers, and navigation challenges). Supports connection to community services such as Indigenous translators.

At the client or healthcare provider’s request, the IPN provides client support services related to discharge planning by participating in the discharge planning process, including assisting in the early identification and assessment of clients’ needs and liaising with the appropriate community and IH program and services (e.

g., mental health, addictions, and / or other IPN or community resources).

Provides a link between Indigenous communities and IH healthcare providers and supports Indigenous peoples’ understanding of the provincial healthcare system, the First Nations Health Authority, and federal healthcare systems where applicable.

Provides information regarding the provision of and access to healthcare programs and services to Indigenous clients, families, and communities.

Coordinates client-specific meetings between the inter-professional team, including Indigenous healthcare providers, to address concerns or system barriers that arise.

Interior Health strives to create an environment where you enjoy the work you do, the place where you work, and the people around you.

Together, we create great workplaces.