Front Desk Clerk

Actalent
Stockton, California, USA
$20 an hour
Full-time

Great ppportunity to work with a full service agricultural and environmental laboratory serving California for nearly a century!

Job Description

  • Connect with customers, take requests, answer phones, and schedule shipments.
  • Enter data and maintain records.
  • Receive samples for analysis and enter all pertinent information concerning testing, reporting, and billing of samples in the computer system per applicable Standard Operating Procedures (SOPs).
  • Properly handle and distribute samples for testing.
  • Understand and follow Quality System documents relevant to responsibilities, such as Quality Manual and Standard Operating Policies and Procedures (SOPs).
  • Handle samples according to instructions received from clients.
  • Operate standard office equipment including computers and copiers.
  • Work interactively with the technical staff to help ensure that clients’ expectations are met with regards to testing, reporting, and invoicing.
  • Generate reports for daily department sample schedules, shipping lists for samples to be sent to other laboratory locations for testing, and other required information.
  • Assemble samples to be prepared for analyses and samples to be delivered to other laboratory locations for testing; maintain records of the samples shipped to other laboratories.
  • Maintain neat and accurate records.
  • Maintain files of information received with samples.
  • Maintain cooperative working relationships with other company employees.
  • Communicate clearly orally and in writing to co-workers.
  • Proficient typing ability, accuracy, and speed.

Hard Skills

  • Data entry
  • Record maintenance
  • Operation of standard office equipment
  • Report generation
  • Proficient typing ability

Soft Skills

  • Clear oral and written communication
  • Cooperative working relationships
  • Attention to detail

Work Site

This is a fully on-site position in Stockton, California.

Work Environment

M-F; 8-5pm; rare instances of overtime to ensure everything is shipped out for the day.

18 days ago
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