Majestic Care -
Community Liaison - FT
Majestic Care is looking for a Community Liaison to join our teams’ mission and believe in our core values! Our mission is to individualize the quality of life of those we care for through the magical culture created from the hearts of our care team members!
Our Core Values...
L - Listen
E - Empathy
A- Accountability
D - Decisivness
This is how we LEAD with love.
Our Hospital Liaison acts as a link between between the hospital and our Majestic Care Michigan facilities. This position will be resonsible for :
- Work collaboratively with all levels of the building and division sales leadership to support the company’s mission and revenue goals by selling the service line attributes, processes, and outcomes to consumer, physician, and market community groups / individuals.
- Work closely with hospital discharge planners, social workers, case managers, physicians, inpatient unit, and educate team members to generate referral sources.
- Collaborate with building and division leaders to evaluate, analyze, and interpret market utilization data for building service lines.
- Build strong collaborative relationships with admissions / intake.
- Develop and implement a comprehensive internal and external marketing plan that would increase revenues and profits for the building.
- Ensure that referral priorities are identified and in line with the vision and strategic goals of the organization.
- Expeditiously document all activity in the company’s document source.
- Evaluate, analyze, and interpret market demographics, including population, age, gender, race, and projected trends for resident population.
- Collaborate with division and / or market physician services, building leaders, and medical staff leadership to develop sales and retention strategies for the building services.
- Execute referrals and retention strategies / plans effectively, continuously, modifying strategies and plans to ensure quality outcomes and results for referral sources and the building.
- Successfully close new referral sources and complete face-to-face meetings with referral sources ensuring a thorough understanding of services available.
Complete follow up meetings with referral sources as needed.
- Prepare and present regular reports, identifying trends, additional referral opportunities and obstacles to retention and growth.
- Performs other tasks as assigned and within scope of practice.
Required / Desired Qualifications :
- Bachelor’s degree in business or equivalent combination of education and experience.
- 5+ years of experience serving on a team in long-term care.
- Proven track record supporting, managing, and executing mergers and acquisitions.
- Experience developing teams.
- Proven ability to establish and foster partnerships and networks within the healthcare community.
Majestic Care offers a competitive wage, bonus structure and full benefit package. Come join our team!
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