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Your Role
The Medicare Direct Sales team help cultivate, maintain, and build relationships with Blue Shield of California’s customers as they navigate through their transition to Medicare.
The Medicare Direct Sales Representative, Advanced will report to the Medicare Direct Sales Manager. In this role you will be responding to inbound calls and online inquiries about Medicare health plans, place outbound calls based on leads, and complete the sales of products and / or services.
Your Work
In this role, you will :
- Be responsible for new member acquisition throughout the direct sales process and contact customers through established marketing, referral and cold lead sources
- Interact with customers via telephone to sell healthcare products and work directly with consumers to explain health plans and educate them on their options
- Maintain subscriber relationship and provides follow-up customer service to existing and in-process accounts for purposes of retention
- Establish call plans and maintain a sales book of business; responsible for qualifying prospects and closing sale
- Work various outbound call campaigns to educate, sell or retain current members
- Schedule appointments, event reservations and telephonic enrollments
- Ensure applications are complete and accurate before staging into appropriate systems
- Liaise with key departments when necessary
- Provide other administrative support as required to accommodate new business needs
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The Medicare Direct Sales Representative, Advanced will report to the Medicare Direct Sales Manager. The Medicare Direct Sales team help cultivate, maintain, and build relationships with Blue Shield of California’s customers as they navigate through their transition to Medicare. In this role you wil...
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