Dispatcher

Lee Company
Duck River, TN, United States
Full-time

Lee Company offers complete facility solutions services of HVAC, plumbing, electrical, and preventative maintenance for commercial facilities throughout Tennessee, Alabama, and Kentucky.

Our incredible team has built their reputation on trust, honesty, employee safety and excellence since 1944.

Summary of Job :

The Dispatcher will provide World Class Customer Service to Lee Company’s external and internal customers. Determine the customer’s needs, delegate calls to Technical Communicators and arrange for technician to be dispatched.

A deep understanding of Lee Company’s culture and mission is vital to the success of this position.

Education and Experience :

  • 2 + years of relevant and proven high-quality customer service experience
  • Experience in a call center / dispatch environment preferred
  • 3 to 5 years data entry / administrative experience
  • 3 to 5 years customer service experience
  • High School Diploma or equivalent

Skills and Abilities :

  • High level of interpersonal communication skills, both verbal and written
  • High level of Time management'
  • Critical thinking and analytical reasoning
  • Ethical decision making
  • Initiative, Adaptability, Detail Driven
  • Ability to work individually or within the group dynamic
  • Basic office equipment operation abilities (computers, telephones, calculators, copiers and fax machines, postage machines, etc.)
  • Computer skills (MS Office, Internet and Intranet navigation, Web-based platforms)
  • Proven Knowledge of Microsoft Excel, Word, Power Point, and Outlook
  • Must be able to type proficiently; 60+ WPM w / accuracy

Company Perks & Benefits :

Our mission at Lee Company is to create an environment where our employees can thrive, and we mean that. Wellness involves your relationships, finances, career, community, as well as physical health.

We don’t just talk the talk, we walk the walk. Check out what benefit programs we offer to help our team and family members THRIVE with us!

  • We pay 100% of every employee’s long-term disability, life insurance, and fees associated with acquiring and maintaining a trade license
  • We offer free trade training and license exam preparation through Lee Company University (LCU), our very own NCCER accredited trade school
  • We have a company match program for 401(k) and health savings account contributions
  • You earn paid time off and paid holidays for your personal well-being
  • You earn rewards for your commitment to wellness and participation in initiatives through our rewards program
  • We offer meaningful assistance programs like Chaplain services, an on-site / mobile clinic, and an emergency assistance fund
  • We connect you to opportunities to make an impact through volunteering in our communities
  • And other benefits such as health insurance, dental, vision, and short-term disability

At Lee Company, you will be among the most knowledgeable and experienced trade experts in the country. We offer competitive pay, full benefits, paid training, and opportunities for growth.

If you have a desire to serve and a passion for excellence, apply today!

Lee Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate on the basis of race, color, religion, gender, age, national origin, veteran status, disability, genetic information or testing, or family and medical leave.

2 days ago
Related jobs
Promoted
VirtualVocations
Nashville, Tennessee

A company is looking for a Dispatcher to join their work-from-home team in Virginia. ...

Promoted
Lee Company
Mt. Juliet, Tennessee

The Dispatcher will provide World Class Customer Service to Lee Company’s external and internal customers. ...

Promoted
CTD Staffing, LLC
Nashville, Tennessee

CTD Staffing is looking to fill the role of "Transportation Technician 3" for a large client of ours in Nashville, TN.This is an onsite position in Nashville and any candidates must ALREADY BE LOCAL TO THE NASHVILLE, TN area.This is similar to a dispatch role regarding traffic movement and...

Promoted
Lee Company
Bell Buckle, Tennessee

The Dispatcher will provide World Class Customer Service to Lee Companys external and internal customers. ...

Promoted
Lee Company
Duck River, TN, United States

The Dispatcher will provide World Class Customer Service to Lee Company’s external and internal customers. ...

Promoted
Metropolitan Nashville Airport Authority
Nashville, Tennessee

For Public Safety sworn positions and for Public Safety Dispatchers, a psychological examination is also required. The Public Safety Dispatcher is responsible for performing dispatch functions for Airport Police and Fire, airport surveillance, monitoring access control systems, receiving calls, quer...

Lee Company
Duck River, TN, United States

The Dispatcher will provide World Class Customer Service to Lee Company’s external and internal customers. ...

Hyundai
Alcoa, Tennessee

LOOKING FOR PEOPLE TO FILL THE ROLES OF DISPATCHER WARRANTY ADMIN. ...

Aire Serv
Murfreesboro, Tennessee

Do you enjoy being thanked for your hard work? How about your birthday being celebrated? Anniversary? Just because? Well, working with Aire Serv you get all of that and more!!!.Health, Dental, and Vision Insurance Plans.Maintain office services by organizing office operations and procedures, and pre...

First Student Shared Services
Chattanooga, Tennessee

At First Student, we are proud to offer: Tremendous Career Advancement Opportunities due to a strong presence across North AmericaPositive and rewarding work environment Dispatcher Responsibilities: Oversees all routes and scheduling of busesCounsels and coaches drivers and monitorsHandles heavy pho...