The Details
Pay rate : $21.00 / hour
Location : Westfield Valley Fair - Santa Clara, CA
Hours : Full-time - 12pm-9pm
The Spirit of the Position :
The Traffic Control role directs traffic and helps keep the flow of traffic moving on a specific route and / or direction.
Attention to detail and ability to handle a high volume of cars is preferred. Provide excellent customer service, assist customers with using pay stations and credit card payments.
Principal Job Duties :
- Greet customers and display a caring attitude, develop a rapport with the parkers in your assigned area.
- Assist customers in lots / garages and help direct traffic.
- Promote good customer relations by consistently showing a friendly demeanor, can-do attitude, and willingness to help at all times.
- Must work with or without supervision.
- Other related duties as assigned
- Actively look for ways to assist customers
Education :
High school diploma or GED required.
Experience :
Strong customer service experience.
Skills :
- Ability to communicate professionally and effectively.
- Ability to speak, read, and comprehend the English language.
- Must be open to feedback, differing opinions and other points of view.
- Demonstrates a sense of urgency and timeliness.
- Demonstrates the ability to seek improvement
- Excellent team-building and interpersonal skills.
Physical Demands :
- Willingness to work in the elements - heat, wind, snow, rain, etc.
- Ability to lift, push and pull at least 10 pounds.
- Ability to stand, walk and run for extended periods of time.
- Ability bend, stoop, squat and lift frequently throughout a shift.
- Ability to utilize two hands to hold flag and sign while directing traffic.
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