(Sr.) Director of Product Management

Sr.) Director of Product Management

Department : Transformation

Employment Type : Full Time

Location : Remote

Reporting To : Brad Feldman

Description

POSITION HIGHLIGHTS

The (Sr.) Director, Product Management will drive the evolution of Blue Stream's product portfolio, positioning the company as a leading amenity provider while actively supporting strategic growth into new and existing markets.

This role is not just about setting the vision-it requires a hands-on approach to shaping product strategy, managing the product lifecycle, enhancing the value of our offerings, and delivering impactful business outcomes through close collaboration with functional leadership and executive stakeholders.

Focused on advancing Blue Stream's national growth strategy, this individual will lead initiatives that optimize our product portfolio to meet market demands while supporting entry into new regions.

They will roll up their sleeves to drive cross-functional efforts, including the development of tailored solutions that directly address customer needs, seamless sales integration, engineering alignment, and innovative marketing strategies.

Close collaboration with functional and regional leaders will ensure a cohesive approach to market expansion.

The (Sr.) Director, Product Management will act as both a hands-on leader and a strategic partner, actively identifying opportunities to strengthen the company's position as a leading amenity provider, elevate customer experiences, and drive both profitability and business performance.

This role will be deeply involved in executing high-impact projects, managing the product lifecycle, and ensuring consistent performance across the entire product portfolio.

This leader will also take a proactive role in creating and presenting concise updates to the C-Suite, tracking progress on key strategic product goals, and providing actionable insights based on data analysis and industry trends.

Partnering with the SVP of Transformation, the (Sr.) Director, Product Management will guide task forces and contribute to the company's overarching strategic plan with expertise in product innovation and market dynamics.

As a forward-thinking leader with a hands-on approach, the ideal candidate will inspire and influence teams at all levels, from front-line employees to executive decision-makers, while maintaining a customer-centric focus.

This role demands a dynamic individual who is ready to engage diverse stakeholders, tackle complex challenges directly, and consistently deliver results that drive the company's success in the fiber telecommunications sector.

Key Responsibilities

What your responsibilities will be :

Drive Product Vision as World Class Amenity Provider : Lead the development of innovative telecom solutions that position the company as a leading amenity provider, enhancing value for customers and differentiating offerings in the market.

Focus on delivering seamless, customer-centric experiences that elevate our role in connected living and smart communities.

Work closely with Engineering and other key functional teams to define the product road map, prioritize features, and ensure timely, on-budget delivery of the right solutions to the right customers.

Accelerate Market Expansion and Business Development : Spearhead strategic initiatives to expand into new markets and grow the company's footprint, identifying opportunities to create tailored product offerings that address the unique needs of residential and commercial properties.

Build strategic partnerships that unlock new revenue streams and enhance our service portfolio.

Strategic Partnerships and Ecosystem Growth : Cultivate and manage relationships with business partners and industry stakeholders to position the company's products as essential amenities.

Drive collaborative business development efforts that increase market penetration and deepen customer loyalty.

Innovate to Add Value : Transform the company's service offerings to provide next-generation connectivity, video, security, and smart solutions that integrate seamlessly into modern living environments.

Focus on delivering solutions that add value for both end-users and business partners, setting a new standard for the telecom industry as an amenity provider.

Lead Customer-Centric Product Development : Align product strategy and life cycle management with customer needs by leveraging data-driven insights and market intelligence.

Prioritize the development of features and services that enhance the user experience, providing superior connectivity and convenience that exceed customer expectations.

Engage with Senior Stakeholders and Influencers : Act as a key liaison to decision-makers, presenting the company's vision and growth strategy to both internal and external stakeholders.

Communicate with clarity and impact to inspire buy-in and secure support for business development initiatives.

Elevate Go-to-Market Strategies : Oversee product launches and market entry plans that position the company's offerings as must-have amenities in targeted regions.

Work with marketing and sales teams to create compelling narratives that resonate with both B2C / Bulk and B2B audiences and collaborate with Operations teams to ensure seamless execution and exceptional support.

Focus on Revenue Growth and Competitive Edge : Drive efforts to increase revenue through strategic pricing models, bundled services, and innovative product offerings that set the company apart from competitors.

Identify new market trends and pivot strategies to stay ahead in a rapidly evolving telecom landscape.

Champion a Culture of Innovation and Excellence : Lead with vision and inspire cross-functional teams to push the boundaries of what's possible.

Cultivate a high-performance culture where creativity, agility, and customer focus drive the company's success in serving as a premier amenity provider.

Lead and Develop a High-Performing Team : Manage a small, agile team of product managers / coordinators, providing mentorship, setting clear goals, and fostering a collaborative environment.

Empower team members to take ownership of their work while ensuring alignment with the company's strategic vision and delivering measurable results.

Skills, Knowledge and Expertise

What you bring to the table :

• Market Expansion Expertise : Proven experience in launching new products or expanding into new markets, with a track record of driving growth and measurable success, whether through direct P&L ownership or consultative roles.
• Cross-Functional Leadership : Strong background in leading initiatives across multiple functions, including Operations, Sales, and Technology.

Ability to navigate complex environments and deliver results in cross-functional settings.

• Transformation and Strategic Execution : Extensive experience driving major initiatives within a transformation office, strategy team, or program office, with a focus on achieving strategic goals and business impact.
• Data-Driven Mindset : A commitment to measuring outcomes and ensuring that every initiative delivers quantifiable value, backed by a history of making data-driven decisions that lead to tangible business results.
• Technical and Industry Knowledge : Technologically adept and comfortable working in environments that intersect with technology, construction, and telecommunications.

Strong understanding of industry products and market trends.

• Program Management Proficiency : Skilled in using frameworks and methodologies to manage projects effectively, ensuring timely delivery of initiatives while maintaining high standards of execution.
• Entrepreneurial Spirit : Demonstrates an innovative mindset with the ability to balance structure with flexibility. Experienced in creating agile processes that encourage change while maintaining operational discipline.
• Financial Acumen : Strong financial discipline with the capability to build business cases, track ROI, and deliver measurable value on critical initiatives, ensuring alignment with organizational goals.
• Strategic Vision and Execution : Ability to see the big picture while paying attention to the details. Skilled at driving critical strategic initiatives from concept to execution, engaging with all levels of the organization.
• Leadership and Communication Excellence : Exceptional verbal and written communication skills, paired with strong leadership abilities to inspire, guide, and influence teams toward achieving common goals.
• Organizational and Detail-Oriented Skills : Highly organized with a keen eye for detail, ensuring nothing falls through the cracks in the pursuit of operational excellence.
• Proficiency with Tools : Expertise in using Microsoft Office Suite and other relevant software to manage tasks, projects, and communications effectively.

General Qualifications :

Educational Background : Bachelor's degree in Business Management, Finance, Engineering, Marketing, or a related field;

MBA or advanced degree preferred.

• Industry Knowledge : Telecom experience is strongly preferred; familiarity with telecom related technology and products and services is essential.
• Consulting or Strategy Experience : Background in a leading management consultancy or internal strategy group (e.g., Accenture, Deloitte, PwC, Wipro, IBM, EY, KPMG) is highly desirable.
• Professional Experience : 10+ years of relevant experience in product management, strategy, business development, or a related leadership role, with a proven track record of driving results.

Key Competencies :

• Accountable - Take ownership and commit to get it right, the first time.
• Inclusive - Able to work in a collaborative style that highlights strengths, pushes you to reach your highest potential, and ensures an enjoyable and rewarding experience for all.
• Innovative - Be resourceful, creative, hungry, humble, and smart to develop world class products, services, and solutions.
• Respectful - Hold every assignment with regard for our customers and each other.
• Integrous - Be open, honest, and transparent with yourself, coworkers, customers, and stakeholders in every action.
• Diverse - Embrace unique thought processes to assist in making well-rounded decisions that ultimately benefits our team and our customers.
1 day ago