Customer Service Representative - State Farm Agent Team Member

Andrew Parker - State Farm Agent
Joplin, MO, US
Full-time

Job Description

Job Description

Benefits :

  • 401(k) matching
  • Bonus based on performance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION :

As a Customer Service Representative - State Farm Agent Team Member with Andrew Parker - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency.

Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for.

We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES :

  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS :

  • Dedicated to customer service
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
  • Excellent communication skills to assist customers and coordinate with other agency team members
  • Proactive in problem-solving

BENEFITS :

  • Hourly pay plus commission / bonus
  • Growth potential / Opportunity for advancement within my office
  • Paid time off (vacation and personal / sick days)
  • 401(k)
  • Valuable career-building experience
  • 26 days ago
Related jobs
Promoted
Andrew Parker - State Farm Agent
Joplin, Missouri

As a Customer Service Representative - State Farm Agent Team Member with Andrew Parker - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordin...

Andrew Parker - State Farm Agent
Joplin, Missouri

As a Customer Service Representative - State Farm Agent Team Member with Andrew Parker - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordin...

Ryan Miller - State Farm Agent
Joplin, Missouri

As our Account Manager - State Farm Agent Team Member, your knowledge of insurance products and industry trends equips you to communicate directly with clients, identify their needs, and market products or services that maximize value. Ryan Miller - State Farm Agent is searching for a competitive Pr...

Andrew Parker - State Farm Agent
Joplin, Missouri

As a Receptionist - State Farm Agent Team Member with Andrew Parker - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other ag...

MCI, LC
MO, US
Remote

MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...

Liberty
Joplin, Missouri

The Customer Service Representative (CSR) is responsible for providing outstanding customer service to Liberty clients and customers accessing the company by walk in, telephone or email. The CSR provides the first point of customer contact for all inbound and outbound customer support and represents...

Concentrix
USA, MO, Work, at, Home
Remote

Customer Service Representative. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. Customer Service Representative. Customer Service Representative. ...

Rustman Agency
Webb City, Missouri

NO sales quotas, no descending bosses, no sleazy sales tactics, no neckties (unless that's your thing) Hands-on training and mentoring from very successful agents Be part of a vibrant, growth-oriented, successful team that embraces new members and is available to help you get started. Are you willin...

Concentrix
USA, MO, Work, at, Home
Remote

Technical Support / Customer Service Representative. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. Technical Support / Customer Service Representative. Technical Support / Customer Service Representative....

Concentrix
USA, MO, Work, at, Home
Remote

Customer Service Representative. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. Customer Service Representative. Customer Service Representative. ...