Campaign Operations Manager

We are looking for a marketer with a passion for helping developers succeed with cloud technology. You are well-versed in marketing technology, with an emphasis on marketing automation and campaign management.

Reporting to the Director of Growth Marketing,, you will play a leading role in creating and executing communications into the DigitalOcean customer base.

You will work with a variety of teams including Product, Support, Product Marketing, Programs / Events, and Developer Relations to drive awareness of the fast-paced innovation occurring across the company.

You will have the opportunity to reimagine our holistic approach to communicating with our customers, balancing the stories we want to tell with our customers’ appetite to engage.

Responsibilities :

• Deploying communications to the DigitalOcean customer base : Campaigns include product announcements, event and content promotions, newsletters, and account notifications.
• Exemplifying Campaign Operations best practices : Create and adhere to a campaign operations checklist, including quality assurance checks before each campaign deployment, maintenance of a holistic campaign calendar, and creating an experimentation plan to improve customer communications metrics.
• Working cross-functionally : Work with channel and product owners to execute communications that enable our customers to succeed.
• Maintaining database hygiene : Ensure our marketing database stays up-to-date with internal requirements and is in compliance with regulations, such as GDPR.
• Analyzing results to inform recommendations : Create reporting frameworks to measure the success of our campaigns, close the loop with stakeholders on performance, and offer ideas for program improvements.

Requirements :

• Experience building and executing email campaigns : Hands-on experience building campaigns in marketing automation platforms (preferably Marketo), including work with email template building, lists and databases, landing pages, and forms
• Developer marketing experience : We’re looking for someone who understands how to help developers succeed with cloud solutions.
• Strong writing : Ability to write effective copy and proofread as part of quality assurance
• Project management : Strong attention to detail and ability to understand and plan against cross-dependencies to drive projects forward;

experience with JIRA a plus

• Collaborative expertise : A proven track record of working cross-functionally to execute improvements in the customer journey is a must
• Strategic thinking : Ability to go beyond pressing send by leveling up the quality of campaigns reaching our customers

Why You’ll Like Working for DigitalOcean :

We are proud to work here. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud computing so builders can spend more time creating software that changes the world.

As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.

We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry.

We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing.

We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.

We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support your overall well-being, from one-time work from home stipend to wellness allowance to flexible time off policy, to name a few.

While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.

We reward our employees. The salary range for this position is between $90,000 - $110,000 based on market data, relevant years of experience, and skills.

You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance.

We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.

We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers.

We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.