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Credit / Refund Specialist

Credit / Refund Specialist

State of OklahomaOklahoma City, OK, US
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Credit / Refund Specialist

Agency : 695 OKLAHOMA TAX COMMISSION

Supervisory Organization : Administration

Job Posting End Date : Applications will be accepted until 11 : 59 PM on the day prior to the posting end date above.

Full / Part-Time : Full time

Job Type : Regular

Compensation : Salary- $48,100.00

Job Description

The Specialist supports the Business Tax Services Division by performing various routine audits, reviews, or investigations. This may include independent responsibility for conducting audits of various functions or activities, or serving as a member of an audit team in completing more complex audits or special investigations.

The Specialist is involved in conducting professional operational reviews, audits, or special investigations to determine compliance with laws and regulations, generally accepted accounting procedures, financial accountability standards or other requirements. This includes scheduling, planning and conducting required audits, reviewing required accounting records or other business documents, evaluating financial controls, identifying deficiencies, advising on compliance with established requirements or standards, and preparing audit reports and supporting documents.

Duties and Responsibilities

The functions performed by employees in this job family will vary by level, but may include the following :

  • Completes refund requests related to the various business tax types from individual and business taxpayers
  • Analyzes taxpayer provided data in order to validate refund claim and to establish credit(s) to be issued
  • Develops briefings, presentations, and reports and conducts data analysis
  • Prepares memos and taxpayer correspondence in a manner sufficient to convey procedures, laws and regulations
  • Assists taxpayers, legal representatives, internal and external personnel in a professional manner by email, telephone, and in person
  • Completes assigned work items in order to meet section production and accuracy standards
  • Resolves complex and non-complex business tax issues
  • Uses proper resources to find solutions and responds in a timely manner
  • Plans, schedules and conducts audits of businesses, agencies, schools, corporations, or others to determine compliance with laws and regulations, generally accepted accounting principles, financial accountability standards or other requirements
  • Reviews financial records and other business records; identifies deficiencies; provides advice on requirements for compliance with existing laws, policies and standards
  • Prepares audit reports; makes recommendations concerning changes in policies or operating procedures
  • Performs special investigations as assigned
  • Other duties as assigned

Complexity of Knowledge, Skills, and Abilities

Knowledge of :

  • Generally accepted accounting principles and practices
  • Auditing theories and techniques
  • Financial statements, ledgers, journals and reports
  • Analytical principles
  • Modern office methods and procedures, including computer technology related to accounting systems
  • Skills in :

  • Attention to detail
  • Interpersonal skills
  • Written & verbal communication
  • Active listening
  • Exceptional attention to detail
  • Ability to :

  • Review and analyze accounting records and business practices
  • Prepare audit reports and recommendations
  • Establish and maintain effective working relationships with others
  • Communicate effectively
  • Minimum Qualifications

    Education and Experience requirements at this level consist of :

  • A bachelor's degree in accounting, finance, business or public administration, or closely related field
  • Each year of relevant experience may be substituted for each year of required education.
  • Preferred Qualifications

    Preference may be given to candidates who have completed a CPA certification or have a background in business taxes.

    Physical Demands

    Ability to sit and stand for extended periods of time. Exhibit manual dexterity and hand-eye coordination to operate a computer, keyboard, photocopier, telephone, calculator and other office equipment. Ability to see and read a computer screen and printed material with or without vision aids. Ability to hear and understand speech at normal levels, with or without aids. Ability to communicate clearly. Physical ability to lift up to 15 pounds, to bend, stoop, climb stairs, walk and reach. Duties are normally performed in an office environment with a moderate noise level.

    Special Requirements

    No travel required.

    Oklahoma Tax Commission's normal work hours are Monday through Friday, 7 : 30am to 4 : 30pm. This schedule may require minor flexibility based on the needs of the agency.

    Telework may be required based on the needs of the agency, division, and section. If applicable, applicant must be willing and able to work BOTH on-site and telework at an off-site location, generally in the applicant's home. Applicant must have a secure internet connection and a dedicated telephone (landline) or smart phone device during scheduled working hours.

    This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

    All offers of employment will be contingent upon successful completion of a fingerprint-based background check, reference check and federal and state tax compliance check.

    Equal Opportunity Employment

    The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

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    Specialist • Oklahoma City, OK, US

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